Ross Rooker
Bel Air,MD
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment. Experienced with comprehensive home renovation, from planning to execution. Utilizes keen eye for detail and craftsmanship to transform spaces efficiently. Knowledge of integrating design principles with practical solutions to create functional and aesthetically pleasing environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Home Remodeler
Home Renovations
06.2022 - Current
- Constructed custom cabinetry and furniture using various wood types and finishes.
- Operated advanced woodworking machinery, ensuring precision in cuts and assembly.
- Collaborated with clients to design personalized renovation projects that met specifications.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Read and interpreted blueprints to follow specifications of projects.
- Optimized workspace organization by maintaining a clean, safe, and efficient work environment throughout each project''s duration.
- Planned and executed work with proper tools and materials to maximize productivity.
- Repaired existing structures such as staircases, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.
- Measured materials to determine sizes and quantity required for construction project.
- Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
- Collaborated with other skilled tradespeople to ensure seamless integration of carpentry work within larger construction projects.
- Performed skilled plumbing, electrical, and HVAC work as needed for comprehensive home remodeling services.
Brand Ambassador
American Eagle Outfitters, Inc
08.2021 - Current
- Engaged customers through product knowledge and promotional events to enhance brand loyalty.
- Collaborated with team members to execute visual merchandising strategies and maintain store standards.
- Trained new staff on sales techniques and company policies, fostering a cohesive team environment.
Sales Associate
Music Land |
09.2022 - 05.2023
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained inventory accuracy through regular stock checks and organization.
- Executed sales transactions efficiently, ensuring customer satisfaction and loyalty.
- Handled files for the stores rental contracts.
Education
High School Diploma -
C.Milton Wright
Bel Air, MD05.2023
Skills
- Problem-solving
- Attention to detail
- Framing construction
- Worksite safety
- Measuring and cutting
- General laborer
- Residential construction
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Outgoing personality
- Money handling
- Cash register operation
- Stocking and receiving
- Cash handling accuracy
- Store opening and closing
- Product sales
- POS system operation
Certification
- Licensed Real Estate Agent
Timeline
Sales Associate
Music Land |
09.2022 - 05.2023
Home Remodeler
Home Renovations
06.2022 - Current
Brand Ambassador
American Eagle Outfitters, Inc
08.2021 - Current
High School Diploma -
C.Milton Wright