Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Projects
Accomplishments
Affiliations
Timeline
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Ross Sands

Wilmington,United States

Summary

Dynamic Account Operations Specialist at MegaCorp Logistics LLC with a proven track record in enhancing operational efficiency through innovative process implementation. Skilled in critical thinking and communication, I excelled in vendor negotiations and data analysis, driving improvements that significantly elevated service delivery standards.

Overview

5
5
years of professional experience

Work History

Account Operations Specialist

MegaCorp Logistics LLC
Wilmington, NC
12.2021 - 06.2025
  • Managed vendor relationships by negotiating contracts and monitoring service delivery levels.
  • Analyzed operational data to identify trends and areas for improvement.
  • Implemented new processes to streamline daily tasks, resulting in increased efficiency.

Store Associate

Aldi Inc.
Wilmington, North Carolina
11.2020 - 12.2021
  • Successfully and efficiently operate a store.
  • Provides ample service and strives for customer satisfaction.
  • Operates heavy machinery.
  • Contact: Melissa Christie, Store Manager - 704-239-3428

Enumerator

US Census Bureau
Wilmington, North Carolina
08.2020 - 10.2020
  • Conducted personal interviews by going door-to-door.
  • Recorded data using field capturing device software.
  • Exceeded daily clientele goals.
  • Contact: Darcy, Census Supervisor - 843-714-7085

Education

Bachelor of Science - Supply Chain Management, Business Development & Entrepreneurship

Cameron School of Business, University of North Carolina At Wilmington
Wilmington, United States
05.2021

High School Degree -

Mooresville Senior High School
Mooresville, North Carolina
05.2017

Skills

  • Critical Thinking
  • Communication
  • Teamwork
  • Public Speaking
  • Interpersonal Skills
  • Problem Solving
  • Creativity

Hobbies and Interests

Competitive Disc Golf, Music Production, Family

Projects

Cameron Executive Network (2020-08 - 2021-05) - Developed business-related skills in a professional setting under the guidance of a mentor coordinated through UNC Wilmington.

Accomplishments

  • Account Operations Specialist of the Year 2024

Affiliations

  • SkillsUSA (2015-10 - 2017-05) Competed in Digital Cinema Production (2016 State Champion)
  • Young Scholars of America (2014-08 - 2017-05) Volunteers Coordinator

Timeline

Account Operations Specialist

MegaCorp Logistics LLC
12.2021 - 06.2025

Store Associate

Aldi Inc.
11.2020 - 12.2021

Enumerator

US Census Bureau
08.2020 - 10.2020

Bachelor of Science - Supply Chain Management, Business Development & Entrepreneurship

Cameron School of Business, University of North Carolina At Wilmington

High School Degree -

Mooresville Senior High School

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