Ross Seitlin
Walt Disney World Resort
Clermont,FL
7
years of professional experience
Soarin Attraction Attendant at Walt Disney World Resort, skilled in enforcing safety procedures and maintaining cleanliness standards. Demonstrated patience and empathy while delivering exceptional guest service, ensuring compliance and operational readiness. Successfully supported accessibility needs, enhancing guest experiences during peak periods. Committed to fostering a safe and enjoyable environment for all visitors.
Work History
Attractions Attendant, Custodial Team
7 Years 5 Months- Guided guests through attraction entry procedures and queue expectations.
- Enforced safety guidelines and height requirements with consistent professionalism.
- Monitored ride areas for guest compliance and operational readiness.
- Coordinated guest support for accessibility needs and special boarding arrangements.
- Communicated wait times, boarding instructions, and attraction updates clearly.
- Supported smooth crowd flow during high-volume periods and peak demand.
- Responded promptly to guest concerns and escalated issues when needed.
- Delivered outstanding customer service by addressing guest concerns promptly and professionally.
Education
Culinary Certificate - Hospitality And Tourism Management
Skills
Patience and empathy
Safety awareness
Safety procedures
Cleanliness standards
Accomplishments
I go above and beyond and making the guest have the best experience of all time. Always having outstanding customer service and interacting with the guest and having 52 recognitions on my team..
Timeline
Attractions Attendant, Custodial Team
Walt Disney World Resort
05.2019 - CurrentRead More
Mcfadder Technical Center
Culinary Certificate from Hospitality And Tourism Management
Read More