Rossana Olmos
Houston,TX
Summary
Dedicated Veterinary Assistant with experience at Cambridge Post Oak Animal Clinic, skilled in client communication and patient restraint. Enhanced animal care through effective medication administration and education, fostering strong client relationships. Committed to maintaining high hygiene standards and ensuring animal safety, contributing to improved patient outcomes and client satisfaction.
Experienced with grooming variety of pet breeds, ensuring their health and comfort. Utilizes advanced grooming techniques and specialized tools to achieve optimal results. Strong understanding of animal behavior, allowing for stress-free grooming experience for pets and reassurance for their owners.
Overview
37
37
years of professional experience
Work History
Veterinary Assisitant
Cambridge Post Oak Animal Clinic
11.1988 - Current
- Assisted veterinarians during examinations and surgical procedures, ensuring animal comfort and safety.
- Administered medications and vaccinations as directed, maintaining accurate records of treatments.
- Educated pet owners on post-operative care and preventative health measures to enhance patient outcomes.
- Managed inventory of medical supplies and equipment, optimizing stock levels for efficiency.
- Maintained cleanliness and organization of examination rooms and surgical areas, promoting hygiene standards.
- Educated pet owners on proper care, nutrition, and behavior management for their animals.
- Monitored animal health conditions and reported changes to veterinary team for timely interventions.
- Developed client relationships through effective communication, enhancing overall customer satisfaction in services provided.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Provided customer support to clients, answering questions and addressing concerns.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Groomed and bathed animals to maintain hygiene and appearance.
- Prepared animals for surgery, including pre-operative care and post-operative monitoring.
- Reset procedure rooms between appointments and disinfected equipment.
Education
History And Music
Sam Houston State University
Huntsville, Texas, TXSkills
- Client services management
- Skilled in maintaining cleanliness and sanitation
- Patient management
- Animal handling safety practices
- Grooming expertise
- Inventory control
Timeline
Veterinary Assisitant
Cambridge Post Oak Animal Clinic
11.1988 - Current
History And Music
Sam Houston State University