Rosslyanne Vélez Alicea

Leadership Team Member | Wildfire Church
5 Years of Leadership Experience

• Actively contributed as a member of the church leadership team for five years.
• Supported church initiatives and facilitated team collaboration to strengthen community engagement.
• Exhibited leadership, communication, teamwork, and organizational skills to advance church objectives.

• Deliver personalized beauty and skincare consultations based on each client's needs and preferences.
• Perform professional makeup applications while educating customers on products and application techniques.
• Recommended cosmetics, skincare, and wellness products to increase customer satisfaction and sales.
• Built lasting client relationships through exceptional service and proactive follow-up recommendations.
• Consistently support sales goals through product knowledge, cross-selling, and upselling.
• Maintain a clean, organized, and sanitized beauty station and ensure compliance with company hygiene standards.
• Collaborated with team members to create an engaging, welcoming shopping experience that encouraged customer loyalty.

• Assisted licensed beauty professionals and retail customers with selecting beauty products and supplies.
• Educated customers on product features and demonstrated applications to facilitate informed purchasing decisions.
• Maintained merchandising displays, inventory organization, and store presentation.
• Provided exceptional customer service in a fast-paced retail environment, contributing to customer satisfaction and loyalty.