Summary
Overview
Work History
Education
Skills
Community Service
Languages
Timeline
Generic

Rossmery Rojas Hernandez

Hoschton,USA

Summary

Dynamic Bachelor of Science in Public Health candidate with extensive hands-on experience in logistics and operations, demonstrating a strong ability to thrive in fast-paced environments. Bilingual in English and Spanish, equipped with proven leadership and teamwork skills that foster collaboration and drive results. Recognized for cultivating robust working relationships while adeptly managing competing priorities and implementing process improvements to enhance efficiency. Committed to leveraging a diverse skill set to contribute effectively within a progressive organization.

Overview

5
5
years of professional experience

Work History

Warehouse Worker

Amazon
10.2021 - Current
  • Operated forklifts and pallet jacks to efficiently transport and organize inventory.
  • Maintained accurate stock levels through regular inventory checks and cycle counts.
  • Collaborated with team members to streamline order fulfillment processes, enhancing efficiency.
  • Implemented safety protocols to ensure compliance with workplace regulations and reduce risks.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.

Warehouse Associate

Amazon
10.2021 - Current
  • Ensured efficiency and accuracy in receiving, stowing, and shipment of products, regularly exceeding productivity and quality benchmarks.
  • Trained new team members on workplace safety and operational standards in both English and Spanish, fostering smooth onboarding and integration.
  • Collaborated with supervisors and cross-functional teams to resolve bottlenecks, optimize shift workflows, and enhance associate performance.
  • Maintained detailed inventory records and conducted regular equipment inspections; contributed to achieving 99.8% inventory accuracy rate.
  • Managed competing priorities during high-demand periods while consistently meeting deadlines.

Retail Sales Associate

Marshalls
04.2020 - 10.2021
  • Assisted customers with product selection and inquiries, enhancing shopping experience.
  • Maintained accurate inventory levels through regular stock checks and organization.
  • Trained new associates on store policies, procedures, and customer service standards.
  • Resolved customer complaints promptly, ensuring satisfaction and loyalty retention.
  • Developed product displays to attract customer attention and drive sales initiatives.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Retail Associate

Marshalls
04.2020 - 10.2021
  • Maintained safe and organized retail floor for staff and customers.
  • Delivered customer service in bilingual settings, supporting clear communication across diverse populations.
  • Assisted in inventory management, stocking, and compliance with store safety guidelines.

Education

Bachelor of Science - Health Science: Public Health

Georgia Gwinnett College
Lawrenceville, GA
09.2026

Skills

  • CPR, First Aid and AED
  • Bilingual: English & Spanish (Fluent)
  • Team Collaboration & Leadership
  • Customer Service & Communication
  • Problem Solving & Process Improvement Inventory & Logistics Management
  • Public Health Perspective in Operations
  • Time Management
  • Intermediate proficiency in Microsoft Access, Excel, Outlook, PowerPoint, Teams and Word

Community Service

Live Healthy Gwinnett, Volunteer, Atlanta, GA, 2022, Serve as a volunteer for various community service events and projects including but not limited to blood drives, summer meals programs and health fairs

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Warehouse Worker

Amazon
10.2021 - Current

Warehouse Associate

Amazon
10.2021 - Current

Retail Sales Associate

Marshalls
04.2020 - 10.2021

Retail Associate

Marshalls
04.2020 - 10.2021

Bachelor of Science - Health Science: Public Health

Georgia Gwinnett College

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