Overview
Work History
Education
Skills
Timeline
Generic
Rosundra Polk

Rosundra Polk

Nacogdoches

Overview

31
31
years of professional experience

Work History

Cook/Back Prep

Chicken Express
Nacogdoches
02.2025 - Current
  • Prepared high-quality fried chicken and side dishes following established recipes.
  • Maintained cleanliness and organization in kitchen and food preparation areas.
  • Operated kitchen equipment including fryers, grills, and ovens efficiently.

Wearhouse Associate

TARGET WEARHOUSE
Tyler
07.2023 - 02.2025
  • Operated forklifts and pallet jacks to move inventory efficiently.
  • Loaded and unloaded shipments with precision and care.
  • Organized warehouse layout to maximize space and accessibility.

QA Engineer

John Soules Foods
Tyler
05.2023 - 07.2023
  • Conducted regular quality inspections of food products for compliance with standards.
  • Collaborated with production teams to identify and resolve quality issues.
  • Documented test results and maintained accurate records of quality checks.

Packer Operator

GEN PACK
Carthage
03.2021 - 04.2022
  • Operated packing machinery to ensure efficient product packaging.
  • Monitored production line for quality and consistency in packaging.
  • Collaborated with team members to maintain a clean and organized workspace.

Operator

Lee's Container
Nacogdoches
10.2020 - 05.2021
  • Operated machinery for efficient container production and assembly.
  • Monitored production lines to ensure quality and compliance with safety standards.
  • Collaborated with team members to streamline workflows and improve efficiency.

Key Holder

Shoe Department
Nacogdoches
05.2020 - 10.2020
  • Managed daily store operations and ensured efficient workflow.
  • Trained and mentored new staff on customer service techniques.
  • Conducted inventory management and maintained stock levels effectively.

Box Room Attendance /Department Lead Person

Pilgrims Pride JBS
Nacogdoches
09.2016 - 05.2020
  • Supervised daily operations and workflow for department efficiency.
  • Trained and mentored staff on standard procedures and best practices.
  • Implemented process improvements to enhance team performance and productivity.

Shipping and Receiving Clerk

Tyson Foods
Center
07.2013 - 09.2016
  • Coordinated incoming shipments and verified accuracy against purchase orders.
  • Managed inventory levels to ensure timely replenishment of stock.
  • Operated forklifts and pallet jacks to move goods efficiently.

Customer Service Manager/Cook Shift Leader

McDonald's
Center
05.2011 - 07.2013
  • Supervised daily operations and staff performance in a fast-paced environment.
  • Trained team members on customer service standards and procedures.
  • Managed customer inquiries and resolved issues to ensure satisfaction.

Cashier

Walmart
Center
06.2008 - 10.2008
  • Processed customer transactions accurately and efficiently at retail checkout.
  • Assisted customers with product inquiries and provided exceptional service.
  • Managed cash register operations, including cash handling and balancing drawers.

Customer Service Manager/Assistant Cook Manager

Fausto's
San Augustine
05.1994 - 09.2008
  • Managed customer inquiries and complaints to ensure prompt resolution.
  • Trained team members on customer service best practices and company policies.
  • Oversaw daily operations to maintain service quality and efficiency standards.

Education

High School Diploma -

San Augustine High
San Augustine, TX
07-1995

Skills

  • Food preparation
  • Recipe adherence
  • Kitchen equipment operation
  • Quality control
  • Inventory management
  • Safety compliance
  • Time management
  • Team collaboration
  • Effective communication
  • Problem solving
  • Staff training
  • Customer service
  • Process improvement
  • Workspace organization
  • Operational efficiency
  • Kitchen sanitation management
  • Beautiful presentation of food
  • Operations management
  • Nutrition awareness
  • Food spoilage prevention
  • Kitchen organization
  • Food trends awareness
  • Food plating
  • Supply restocking
  • Order delivery practices
  • Strong attention to safe food handling procedures
  • Food waste reduction
  • Performance improvement
  • Quality assurance and control
  • Order prioritization
  • Cooking
  • Ingredient inspection
  • Sanitation practices
  • Surface cleaning
  • Positive and professional
  • Sanitation
  • Health and safety compliance
  • OSHA
  • New hire training
  • Food presentation talent
  • Cleaning and organization
  • Focused and disciplined
  • Food handler certification

Timeline

Cook/Back Prep

Chicken Express
02.2025 - Current

Wearhouse Associate

TARGET WEARHOUSE
07.2023 - 02.2025

QA Engineer

John Soules Foods
05.2023 - 07.2023

Packer Operator

GEN PACK
03.2021 - 04.2022

Operator

Lee's Container
10.2020 - 05.2021

Key Holder

Shoe Department
05.2020 - 10.2020

Box Room Attendance /Department Lead Person

Pilgrims Pride JBS
09.2016 - 05.2020

Shipping and Receiving Clerk

Tyson Foods
07.2013 - 09.2016

Customer Service Manager/Cook Shift Leader

McDonald's
05.2011 - 07.2013

Cashier

Walmart
06.2008 - 10.2008

Customer Service Manager/Assistant Cook Manager

Fausto's
05.1994 - 09.2008

High School Diploma -

San Augustine High

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Rosundra Polk