Rosundra Polk
Nacogdoches
Overview
31
31
years of professional experience
Work History
Cook/Back Prep
Chicken Express
Nacogdoches
02.2025 - Current
- Prepared high-quality fried chicken and side dishes following established recipes.
- Maintained cleanliness and organization in kitchen and food preparation areas.
- Operated kitchen equipment including fryers, grills, and ovens efficiently.
Wearhouse Associate
TARGET WEARHOUSE
Tyler
07.2023 - 02.2025
- Operated forklifts and pallet jacks to move inventory efficiently.
- Loaded and unloaded shipments with precision and care.
- Organized warehouse layout to maximize space and accessibility.
QA Engineer
John Soules Foods
Tyler
05.2023 - 07.2023
- Conducted regular quality inspections of food products for compliance with standards.
- Collaborated with production teams to identify and resolve quality issues.
- Documented test results and maintained accurate records of quality checks.
Packer Operator
GEN PACK
Carthage
03.2021 - 04.2022
- Operated packing machinery to ensure efficient product packaging.
- Monitored production line for quality and consistency in packaging.
- Collaborated with team members to maintain a clean and organized workspace.
Operator
Lee's Container
Nacogdoches
10.2020 - 05.2021
- Operated machinery for efficient container production and assembly.
- Monitored production lines to ensure quality and compliance with safety standards.
- Collaborated with team members to streamline workflows and improve efficiency.
Key Holder
Shoe Department
Nacogdoches
05.2020 - 10.2020
- Managed daily store operations and ensured efficient workflow.
- Trained and mentored new staff on customer service techniques.
- Conducted inventory management and maintained stock levels effectively.
Box Room Attendance /Department Lead Person
Pilgrims Pride JBS
Nacogdoches
09.2016 - 05.2020
- Supervised daily operations and workflow for department efficiency.
- Trained and mentored staff on standard procedures and best practices.
- Implemented process improvements to enhance team performance and productivity.
Shipping and Receiving Clerk
Tyson Foods
Center
07.2013 - 09.2016
- Coordinated incoming shipments and verified accuracy against purchase orders.
- Managed inventory levels to ensure timely replenishment of stock.
- Operated forklifts and pallet jacks to move goods efficiently.
Customer Service Manager/Cook Shift Leader
McDonald's
Center
05.2011 - 07.2013
- Supervised daily operations and staff performance in a fast-paced environment.
- Trained team members on customer service standards and procedures.
- Managed customer inquiries and resolved issues to ensure satisfaction.
Cashier
Walmart
Center
06.2008 - 10.2008
- Processed customer transactions accurately and efficiently at retail checkout.
- Assisted customers with product inquiries and provided exceptional service.
- Managed cash register operations, including cash handling and balancing drawers.
Customer Service Manager/Assistant Cook Manager
Fausto's
San Augustine
05.1994 - 09.2008
- Managed customer inquiries and complaints to ensure prompt resolution.
- Trained team members on customer service best practices and company policies.
- Oversaw daily operations to maintain service quality and efficiency standards.
Education
High School Diploma -
San Augustine High
San Augustine, TX07-1995
Skills
- Food preparation
- Recipe adherence
- Kitchen equipment operation
- Quality control
- Inventory management
- Safety compliance
- Time management
- Team collaboration
- Effective communication
- Problem solving
- Staff training
- Customer service
- Process improvement
- Workspace organization
- Operational efficiency
- Kitchen sanitation management
- Beautiful presentation of food
- Operations management
- Nutrition awareness
- Food spoilage prevention
- Kitchen organization
- Food trends awareness
- Food plating
- Supply restocking
- Order delivery practices
- Strong attention to safe food handling procedures
- Food waste reduction
- Performance improvement
- Quality assurance and control
- Order prioritization
- Cooking
- Ingredient inspection
- Sanitation practices
- Surface cleaning
- Positive and professional
- Sanitation
- Health and safety compliance
- OSHA
- New hire training
- Food presentation talent
- Cleaning and organization
- Focused and disciplined
- Food handler certification
Timeline
Cook/Back Prep
Chicken Express
02.2025 - Current
Wearhouse Associate
TARGET WEARHOUSE
07.2023 - 02.2025
QA Engineer
John Soules Foods
05.2023 - 07.2023
Packer Operator
GEN PACK
03.2021 - 04.2022
Operator
Lee's Container
10.2020 - 05.2021
Key Holder
Shoe Department
05.2020 - 10.2020
Box Room Attendance /Department Lead Person
Pilgrims Pride JBS
09.2016 - 05.2020
Shipping and Receiving Clerk
Tyson Foods
07.2013 - 09.2016
Customer Service Manager/Cook Shift Leader
McDonald's
05.2011 - 07.2013
Cashier
Walmart
06.2008 - 10.2008
Customer Service Manager/Assistant Cook Manager
Fausto's
05.1994 - 09.2008
High School Diploma -
San Augustine High