Summary
Overview
Work History
Education
Skills
Timeline
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Rotunda Simmons

Rotunda Simmons

Stone Mountain ,GA

Summary

Resourceful and adaptable professional with over 20 years of experience in the managed health care industry, Account management and provider relations. Meticulous team builder with expertise in, claims processing, time management and problem resolution. Service oriented leader seeking to leverage background and education into a senior relations role.

Overview

14
14
years of professional experience

Work History

Provider Relations Senior Analyst

Cigna
Atlanta, GA
03.2009 - Current
  • Cultivate and maintain strong provider and client relationships for retention of contracted provider networks.
  • Facilitate face-to-face and/or WebEx provider/staff training/education sessions to ensure contracted professionals are well informed of company policies, procedures and products.
  • Work with team members to conduct seminars which support the interest of Cigna as a managed care insurer.
  • Resolve various provider-related issues and appeals in order to maintain provider satisfaction each day and affected strategic resolutions.
  • Act as a liaison and participate in JOC's for large provider groups.

Education

Bachelor of Science - Health Science/Administration

COLUMBUS STATE UNIVERSITY
Columbus, Georgia

Skills

  • Provider/Client relationship management
  • Account development and management
  • Service oriented/Client focused
  • Complex problem resolution
  • Managed care industry knowledge
  • Excellent communication presenting skills

Timeline

Provider Relations Senior Analyst

Cigna
03.2009 - Current

Bachelor of Science - Health Science/Administration

COLUMBUS STATE UNIVERSITY

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Rotunda Simmons