Roubens Paul
2929 South 200TH Street APT 301
Summary
Dedicated and mission-driven Law Enforcement Professional with a strong foundation in federal, municipal, and transit policing. Over 6 years of combined experience in public safety, code enforcement, and federal law enforcement, currently serving as a Federal Officer with U.S. Customs and Border Protection. Proven track record in civil and criminal investigations, conflict resolution, community engagement, and detailed documentation. Highly skilled in enforcing federal regulations, conducting interviews, and building trust within diverse populations. Former Code Enforcement Officer and Fare Protection Specialist, with deep experience enforcing city ordinances, maintaining public order, and resolving citizen disputes with professionalism and integrity. Known for strong verbal and written communication, courtroom experience, and the ability to de-escalate high-stress situations effectively. Founder and Executive Director of a 501(C)(3) nonprofit organization focused on youth development, education, and community enrichment. Demonstrated leadership in program creation, stakeholder engagement, and strategic partnerships. Committed to service, ethical leadership, and protecting both the safety and dignity of the communities served.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Federal Law Enforcement Officer (40Hrs Weekly FT)
Customs and Border Protection
Seattle
12.2024 - Current
- Enforced federal laws and regulations in various jurisdictions.
- Conducted investigations to identify criminal activities and gather evidence.
- Prepared detailed reports documenting incidents, arrests, and investigations.
- Responded to emergency situations ensuring public safety and order.
- Prepared detailed reports documenting investigative activities and findings.
- Attended training sessions and seminars to maintain knowledge of current law enforcement techniques and procedures.
- Enforced immigration laws by identifying fraudulent documents or conducting interviews with foreign nationals entering the country.
Notary Public (20Hrs Weekly PT)
Notarypublicrube
Douglasville
08.2021 - Current
- Reviewed documents and personal identifying paperwork or government-issued IDs for each person.
- Documented transactions in notary journal to maintained permanent records.
- Asked signers about validity of information contained in documents.
- Checked for signs of coercion in either party or fraud and refused to notarize suspect transaction.
CEO/FOUNDER
FORTHEKIDSGA (Non-Profit Organization)
Douglasville
03.2020 - Current
- Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
- Led organization by establishing business direction and actualizing operational plans to meet goals.
- Generated large-scale operations, budget or expense reports to organize and analyze data.
- Increased productivity by creating new policies, objectives and procedures to streamline operations.
- Drove company vision with collaborative employee engagement techniques and strategic leadership.
Code Enforcement Officer (40Hrs Weekly FT)
Douglas County Government
Douglasville
12.2022 - 11.2024
- Inspected properties for violations.
- Prepared written reports, memos and correspondence.
- Protected safety and health of citizens by keeping buildings and land in accordance with housing and zoning ordinances.
- Appeared in court as necessary and testified at hearings.
- Determined appropriate steps needed to bring buildings into fire code compliance.
- Visited sites for follow-up reviews to assess compliance with implemented corrective action plans in case of identified violations.
- Followed up with previous violators to confirm corrective action was taken.
Field Protective Specialist (40hrs Weekly FT)
MARTA Police Department
Atlanta
11.2020 - 08.2022
- Provides proper emergency notification and secures appropriate assistance when needed. Renders first aid and emergency assistance as required.
- Assists with station coverage by monitoring crowd control and passenger safety during special event. Assists customers with restroom entry and information related to services (i.e. Breeze machine, bus/rail scheduling, etc.)
- Prepares detailed written reports describing any unusual incident that occurs .
- Monitors and patrols designated locations (including but not limited to: bus/rail yards, precincts, towers, parking lots, etc.) to identify potential fire, safety, or crime hazards. Reports and escalates any unusual circumstance or hazard to appropriate personnel.
Sales Associate (30Hrs Weekly PT)
OfficeMax
Douglasville
08.2019 - 08.2020
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Helped average customers per day by responding to inquiries and locating products.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Representative (40Hrs Weekly FT)
Vivint Smart Home
Atlanta
01.2019 - 01.2020
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Expanded customer base and boosted profit within product line.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Bowling Associate
NotarypublicrubeThunderzone Bowling
Douglasville
08.2017 - 01.2018
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.
Education
Federal Law Enforcment Training Center
Glynco, Georgia05-2025
High School Diploma -
Douglas County High School
Douglasville, GA05.2019
Skills
- Product management and pricing
- Product and service knowledge
- Sales closing
- Post-sales support
- Team Member
- Customer Support
- Customer Care
- Communication
- Leadership
- Problem Solving
- Active Listening
- Transferable Skills
- Time Management
- CPR
- Public safety
- Knowledge of criminal law
- Customer Support Needs Assessment
- Business Correspondence
- Purchase Orders
- Customer Satisfaction
- Complex Problem-Solving
- Detailed Documentation
- Detailed Activity Logs
- First Aid
- Foot Patrolling
- Maintaining Order
- Team Player
- Suicide Prevention
- Public Safety
- CPR Certified
- Basic First Aid
- Defensive Techniques
- Finance and Accounting Oversight
- Supplier Monitoring
- Community Organization
- Staff Retention
- Layout Planning
- Law enforcement procedures
- Property inspection
- Conflict resolution
- Self-defense techniques
- First aid training
- Arrest procedures
- Multilingual skills
- Firearms proficiency
- Document examination
- Sensitive information handling
- Firearms training
- Self-defense tactics
Accomplishments
- Community Trailblazer Award (2025)
- Young Person of the Year Award (Atlanta,GA 2024)
- Awarded employee of the month (Marta)
- Awarded employee of the North precinct.
- Perfect attendance X4
- Life saving commendation (MARTA 2021)
- Most Advanced student (Douglas County High School)
- Athlete of the year/ Defensive player (DCHS 2018 , 2019 )
- Customer Service Star Award 2022 (MARTA)
Certification
- Level 1: wayside safety authorization
- CPR certified
- CIT certified
- CNP - Certified Notary Public
- AED CERTIFIED
- FIRST AID
- Certified Loan Signing Agent
- Firearms Training
Additional Information
CEO OF NONPROFIT ORGANIZATION FORTHEKDISGA INC
Education and Training
highSchool
Websites
References
References available upon request.
Timeline
Federal Law Enforcement Officer (40Hrs Weekly FT)
Customs and Border Protection
12.2024 - Current
Code Enforcement Officer (40Hrs Weekly FT)
Douglas County Government
12.2022 - 11.2024
Notary Public (20Hrs Weekly PT)
Notarypublicrube
08.2021 - Current
Field Protective Specialist (40hrs Weekly FT)
MARTA Police Department
11.2020 - 08.2022
CEO/FOUNDER
FORTHEKIDSGA (Non-Profit Organization)
03.2020 - Current
Sales Associate (30Hrs Weekly PT)
OfficeMax
08.2019 - 08.2020
Sales Representative (40Hrs Weekly FT)
Vivint Smart Home
01.2019 - 01.2020
Bowling Associate
NotarypublicrubeThunderzone Bowling
08.2017 - 01.2018
Federal Law Enforcment Training Center
High School Diploma -
Douglas County High School
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