Rouguiatou Balde
Summary
Energetic and personable student with a strong background in customer service, sales and media marketing. Known for delivering exceptional guest experiences, building strong client relationships, and thriving in fast-paced, high-energy settings. A natural people person who brings enthusiasm, professionalism, and a strong work ethic to every shift. Passionate about creating memorable experiences and committed to exceeding both customer and employer expectations.
Overview
3
3
years of professional experience
Work History
Marketing and Social Media Manager
Nenette Hair Braiding Service
02.2022 - Current
- Used social media to find and attract new customers, helping boost brand visibility and engagement.
- Created eye-catching photos and videos of braiding styles to promote the business and bring in more inquiries.
- Came up with creative marketing ideas to keep customers interested and loyal, supporting the business's growth.
Server
Red Crab House Seafood & Bar
03.2024 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage tabs, and complete transactions.
Customer Experience Representative
Floor & Decor
06.2022 - 09.2023
- Used a POS system to handle sales and returns quickly and accurately, keeping the checkout process smooth.
- Answered customer calls and provided helpful support to resolve questions and concerns.
- Handled cash duties, including counting money, making deposits, and keeping records accurate.
Education
Bachelors of Science in Nursing -
Georgia Gwinnett College
Lawrenceville, GA05-2026
Skills
- Customer service
- Product knowledge
- POS system operations
- Sales expertise
- Safe serving practices
- Efficient multitasking
Timeline
Server
Red Crab House Seafood & Bar
03.2024 - 02.2025
Customer Experience Representative
Floor & Decor
06.2022 - 09.2023
Marketing and Social Media Manager
Nenette Hair Braiding Service
02.2022 - Current
Bachelors of Science in Nursing -
Georgia Gwinnett College
Similar Profiles
Vallancia JeanVallancia Jean
Hairstylist at Awa Hair BraidingHairstylist at Awa Hair Braiding
Fatoumata MillogoFatoumata Millogo
Manager of Business Development and Sales at Fatu African Hair BraidingManager of Business Development and Sales at Fatu African Hair Braiding
Matilda MensahMatilda Mensah
Customer Service Representative at Alice African Hair BraidingCustomer Service Representative at Alice African Hair Braiding