Rousa Andreolas
Summary
To obtain a secure position in a department where I can utilize my abilities to work well with people, use my strong
organizational skills and enables me to make a positive contribution to the organization.
Overview
15
15
years of professional experience
Work History
Strategic Account Manager
Altice Usa Inc.
02.2018 - 07.2019
- Boosted revenues by coordinating and executing large sales projects.
- Kept projects on schedule by managing deadlines and adjusting workflow as needed.
- Coordinated presentations for customers detailing project scope, progress and results.
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.
Alternate Sales Channel Administrative Associate
AlticeUSA/Cablevision
07.2011 - 02.2018
- Submit and track all Agent and Value-added reseller sales and installs.
- Interdepartmental contact to assure install is completed successfully.
- Maintains daily, weekly and monthly reports regarding installs to present in Vice Presidents sales meetings.
- Handle and coordinate distribution of commission spreadsheets to 128 Agent vendors.
- Answer inquiries and concerns regarding commission inquiries.
- Track and update eTime for entire 30 + person Alternate Channels sales department.
Commercial Bulk Sales Coordinator
Cablevision Corporation
01.2008 - 07.2011
- Assisted Account Managers in maintaining an excellent Customer service experience with all Commercial Bulk accounts.
- Reviewed and expedited all New and Renewing contracts for approval of Construction and Upper Management.
- Created and Maintained spreadsheet for all customers requests and resolutions due to Bandwidth Reclamation.
- Maintained weekly/monthly reports regarding Commission Payout.
- Assisted customers in all Billing/Service and seasonal reconnects and disconnects inquiries.
- Worked closely with coworker with achieving all departmental goals.
Commercial Direct Sales Coordinator
Cablevision Corporation
07.2007 - 01.2008
- Research potential subscriber's Cablevision history.
- Track installs for end of month commission run.
- Set up interview appointments with prospect Account Executives and manager.
- Populate Excel spreadsheets reflecting Account Executives Quota goals.
Residential Direct Sales Senior Coordinator
Cablevision Corporation
06.2004 - 07.2007
- Maintain all monthly and yearly sales data.
- Create and Maintain spreadsheets for daily sales.
- Research potential subscriber's Cablevision history.
- Perform installations, change of service, disconnects, and rescheduling of appointments for current and new subscribers.
- Issue and replace leads for Sweep, Target, and Upgrade sale representatives.
- Approve daily sales forms for quality control.
- Reconcile (DBS) tracking on a monthly basis.
- Track sales, non-marketable, and rejects using Sales Force Automation.
- Update New Market releases for Long Island West weekly.
- Report daily installs and win-backs to Direct Sales Manager.
Skills
- Microsoft Office
- Fluent in Greek
- Professional demeanor
- Efficient multi-tasker
- Proactive mindset
- Self-motivated
- Detail-oriented
- Dedicated team player
- Customer service focus
- Quick learner
Timeline
Strategic Account Manager
Altice Usa Inc.
02.2018 - 07.2019
Alternate Sales Channel Administrative Associate
AlticeUSA/Cablevision
07.2011 - 02.2018
Commercial Bulk Sales Coordinator
Cablevision Corporation
01.2008 - 07.2011
Commercial Direct Sales Coordinator
Cablevision Corporation
07.2007 - 01.2008
Residential Direct Sales Senior Coordinator
Cablevision Corporation
06.2004 - 07.2007
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