ROVEL A. OBATA
Las Vegas,NV
Summary
Customer-focused Sales and Hospitality Professional with nearly 10 years of experience delivering premium service, driving revenue growth, and building lasting client relationships in luxury retail and high-end hospitality. Recognized for a strong work ethic, attention to detail, and ability to thrive in fast-paced, team-oriented environments. Demonstrated success in leadership, client engagement, and sales excellence through expert product knowledge and personalized experiences.
Overview
10
10
years of professional experience
Work History
General Manager
Local Raw Pet Food
07.2024 - 10.2025
- Oversaw in-house small batch production and daily operations for a premium raw pet food company, ensuring top-tier quality, consistency, and food safety compliance.
- Developed and executed sales strategies that increased revenue and strengthened customer loyalty.
- Trained and motivated staff on production standards, product knowledge, and exceptional service delivery.
- Managed inventory, logistics, and supplier partnerships to optimize production flow, maintain product freshness, minimize waste, and uphold ethical sourcing standards.
- Built community partnerships and led outreach initiatives supporting local shelters and animal welfare programs.
Bartender / Server
Arista Catering
08.2023 - 07.2023
- Delivered outstanding customer service in fast-paced catering environments, ensuring smooth execution of private and corporate events.
- Mixed and served alcoholic and non-alcoholic beverages following standard recipes and responsible serving practices.
- Set up banquet bars, stocked supplies, and managed efficient cleanup and inventory restocking.
- Assisted in event logistics, including loading and unloading supplies and food deliveries.
Sales Professional
Ben Bridge Jeweler
11.2022 - 06.2023
- Achieved and exceeded personal and store sales goals through proactive client engagement.
- Inspected and evaluated timepieces to identify necessary repairs and provide accurate estimates.
- Delivered luxury-level service by tailoring recommendations to customer preferences and needs.
Diamond Expert
Blue Nile – Virtual Showroom
11.2020 - 08.2022
- Pioneered the Virtual Showroom experience, offering personalized one-on-one consultations as a remote jewelry expert.
- Guided clients through the diamond and jewelry buying process, emphasizing customization and education.
- Contributed to sales growth by driving high customer conversion rates and repeat business.
Sales Professional
Tiffany & Co.
09.2019 - 11.2020
- Provided an elevated, luxury retail experience to high-value clientele, exceeding quarterly sales targets.
- Recognized for Best Customer Service (Winter 2018), earning company-wide acknowledgment and travel recognition to Las Vegas.
- Strengthened customer relationships through authenticity, product expertise, and personalized service.
Sales Associate / Sunglass Specialist
Nordstrom
01.2016 - 06.2018
- Delivered consistent sales performance by understanding customer needs and offering style-driven recommendations.
- Served as the subject matter expert within the sunglass department, assisting in training and product launches.
- Maintained store organization, managed fitting room returns, and supported inventory accuracy.
Education
High School Graduate - Running Start
Nathan Hale High School / Shoreline Community College
Shoreline & Northgate, WA06.2016
Skills
- Customer Service Excellence & Client Relationship Building
- Leadership, Team Development & Staff Training
- Sales Strategy, Upselling Techniques & Product Expertise
- POS System Operation & Online Sales Application Proficiency
- Inventory, Logistics & Operational Management
- Event Coordination & Hospitality Service Execution
- Time Management, Organization & Adaptability
- Tech-Savvy, Quick Learner & Strong Work Ethic
Timeline
General Manager
Local Raw Pet Food
07.2024 - 10.2025
Bartender / Server
Arista Catering
08.2023 - 07.2023
Sales Professional
Ben Bridge Jeweler
11.2022 - 06.2023
Diamond Expert
Blue Nile – Virtual Showroom
11.2020 - 08.2022
Sales Professional
Tiffany & Co.
09.2019 - 11.2020
Sales Associate / Sunglass Specialist
Nordstrom
01.2016 - 06.2018
High School Graduate - Running Start
Nathan Hale High School / Shoreline Community College
AWARDS & ADDITIONAL INFORMATION
Best Customer Service Award – Tiffany & Co. (Winter 2018), Sounders Special Olympics Traveling Team Member, Manager, Nathan Hale Student Store (2014–2016), 1st Degree Black Belt, Taekwondo