Carlton T. Scott
Macon,Ga
Summary
To Obtain A High Level Position In Management
I am Serve-Safe Certified, And I Completed
"Running Better Shifts" Award, I also Have
Completed the courses of General Manager
Academy.
I have Received Rising Star Award, Highest
BrandPurpose Award, 5 years of dedication
award, Manager of the quarter award, Best
Drive-Thru Performance award,
Outstanding Customer Service award,
Highest Profit Award
References:
Darrie Stabler: District Manage
Overview
23
23
years of professional experience
Work History
General Manager
Arby's
Warner Robins, Ga
02.2019 - Current
- Maintaining Beef Efficiency 96 or above daily
- Providing Fast And Friendly Customer Service
- Controlling Profit & Lost (All Controllables)
- Coaching/ Developing Employees
- Managing Daily/ Weekly Labor
- Managing Food Safety & And Company Policy And Procedures
- Controlling Daily/ Weekly Food Cost
- Managing Crew/ Managers Performance And Appearance
- Managing Daily Safe counts, Tills Reconciliations, Making Deposits
- Managing/ Making Crew/ Managers Schedule
- Managing Daily/ weekly Cash
- Overseeing The Entire Restaurant
- Completing Truck Orders/ Verifying Inventory
- Counting Daily/ Weekly/ Monthly Inventory
General Manager
Wendy's
Savannah, Ga
03.2006 - 01.2018
- Providing Fast And Friendly Customer Service
- Controlling Profit & Lost (All Controllables)
- Coaching/ Developing Employees
- Managing Daily/ Weekly Labor
- Managing Food Safety & And Company Policy And Procedures
- Controlling Daily/ Weekly Food Cost
- Managing Crew/ Managers Performance And Appearance
- Managing Daily Safe counts, Tills Reconciliations, Making Deposits
- Managing/ Making Crew/ Managers Schedule
- Managing Daily/ weekly Cash
- Overseeing The Entire Restaurant
- Completing Truck Orders/ Verifying Inventory
- Counting Daily/ Weekly/ Monthly Inventory
Swing Manager
McDonald's
Macon, Ga
09.2004 - 03.2006
- Providing Fast And Friendly Customer Service
- Manage Food Safety
- Control Food Waste
- Manage Crew Performance And Appearance
- Manage Crew Schedule
- Manage Labor
- Manage hourly safe counts, till reconciliations, making deposits
Cashier
Aj's Family Store/ Dani's Food Convenient Store
09.2002 - 08.2004
- Maintained outstanding customer service
- Processed sales quickly, accurately and efficiently
- Operated the cash register
Education
High School - undefined
Westside High School
Macon, GA01.2004
Skills
Profit and loss control
Customer service excellence
Employee coaching and development
Labor management
Inventory management
Food safety compliance
Cash handling procedures
Scheduling optimization
Performance management
Cost control strategies
Restaurant operations oversight
Sales reconciliation processes
Safety standards adherence
Team leadership skills
Daily financial reporting
Conflict resolution techniques
Training program implementation
Quality assurance practices
Supply chain coordination
Efficiency improvement initiatives
Leadership and team building
Operations management
Team player
Effective leader
Efficient multi-tasker
Team leadership
Training and coaching
Staff management
Customer relations
Training and development
Relationship building
Staff training
Staff training/development
Inventory control
Customer relationship management
Staff supervision
Employee scheduling
Verbal and written communication
Staff training and development
Administrative skills
Staff development
P&L management
Team training and development
Motivation
Client relations
Schedule management
Staff motivation
Labor cost controls
Customer retention
Process improvements
Employee development
Facility management
Interests
- My personality type is an extrovert, so I love working in an environment where I meet new people.
- Train and motivate others.
- My best subject in school was math, therefore I am great with numbers, and cash handling.
- I am Serve-Safe Certified.
- I Completed 'Running Better Shifts' Award.
- I also Have Completed the courses of General Manager Academy.
- I have Received Rising Star Award.
- Highest Brand Purpose Award.
- 5 years of dedication award.
- Manager of the quarter award.
- Best Drive-Thru Performance award.
- Outstanding Customer Service award.
- Highest Profit Award.
Timeline
General Manager
Arby's
02.2019 - Current
General Manager
Wendy's
03.2006 - 01.2018
Swing Manager
McDonald's
09.2004 - 03.2006
Cashier
Aj's Family Store/ Dani's Food Convenient Store
09.2002 - 08.2004
High School - undefined
Westside High School