Rowan Jones
Billings
Summary
Results-driven professional with experience in food service operations. Skilled in cash handling, problem-solving, and training new team members. Eager to leverage a positive attitude and collaborative spirit to enhance customer experiences and operational effectiveness.
Overview
3
3
years of professional experience
Work History
Team Member
Jimmy Johns
Billings, MT
08.2023 - Current
- Prepared sandwiches and ensured quality control for fresh ingredients.
- Managed inventory levels, restocking supplies to maintain operational efficiency.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new team members on food safety standards and operational procedures.
- Maintained cleanliness and organization of work area in compliance with health regulations.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Achieved high level of customer service with thorough product knowledge and attentive assistance.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
Education
High School Diploma -
Home School
Billings, MT12-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Following instructions
- Cleaning
- Computer skills
- Product knowledge
- Order preparation
Timeline
Team Member
Jimmy Johns
08.2023 - Current
High School Diploma -
Home School