Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Rowan Penfold

Redmond

Summary

Energetic individual with a background in customer-focused roles. Skilled in problem-solving, flexibility, and collaboration with team members to ensure smooth operations. Ready to leverage strong work ethic and positive demeanor to enhance customer satisfaction.

Overview

4
4
years of professional experience

Work History

Courtesy Clerk

Albertsons
Redmond, WA
09.2024 - Current
  • Assisted customers with inquiries and product selections, enhancing shopping experience.
  • Maintained cleanliness and organization of store aisles, ensuring compliance with safety standards.
  • Processed transactions efficiently, managing cash register operations and balancing drawers accurately.
  • Collaborated with team members to restock shelves, optimizing product availability for customers.
  • Implemented best practices in merchandising, contributing to improved product displays and sales visibility.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Collected more than 120 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.

Crew Member

Dairy Queen Grill & Chill
Sammamish, WA
03.2024 - 09.2024
  • Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
  • Operated kitchen equipment efficiently, adhering to safety and cleanliness standards.
  • Prepared food items accurately following standardized recipes and portion controls.
  • Collaborated with team members to ensure timely order fulfillment during peak hours.
  • Took orders, prepared meals, and collected payments.
  • Flipped many blizzards upside-down

Crew Team Member

McDonald's
Spring Hill, TN
06.2022 - 05.2023
  • Prepared and assembled food orders accurately for customers.
  • Maintained cleanliness and organization of dining area and kitchen space.
  • Operated cash register, processing customer transactions efficiently.
  • Collaborated with team members to ensure smooth service flow during peak hours.
  • Served an average of 300-400 customers per shift
  • Assisted in training new crew members on operational standards and procedures.

Education

High School Diploma -

Eastlake High School
Sammamish, WA
06-2026

Skills

  • Positive attitude
  • Strong work ethic
  • Excellent Customer Service Skills
  • Outgoing and friendly
  • Flexible schedule
  • Remain calm under high-stress situations
  • 4 years of work experience since age 14
  • Good at problem solving

Languages

English
Native or Bilingual

Interests

  • Web Development and Design
  • Creative Writing
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Documenting and sharing travel experiences
  • Backpacking and Hiking
  • Watching Movies and TV Shows
  • I enjoy helping others and giving back to the community

Timeline

Courtesy Clerk

Albertsons
09.2024 - Current

Crew Member

Dairy Queen Grill & Chill
03.2024 - 09.2024

Crew Team Member

McDonald's
06.2022 - 05.2023

High School Diploma -

Eastlake High School