Rowen Basso
Baton Rouge
Summary
Dynamic professional with a proven track record at Baton Rouge Country Club, excelling in customer service and sales transactions. Adept at inventory management and fostering team collaboration, I consistently enhance the customer experience while effectively resolving inquiries. Committed to maintaining high standards and ensuring safety, I bring a proactive mindset to every role.
Overview
2
2
years of professional experience
Work History
Swim Instructor
Tadpole Academy
Prairieville
04.2025 - Current
- Instructed swim lessons for children of varying skill levels and ages.
- Ensured safety protocols were followed during all swimming activities.
- Monitored students' performance and provided constructive feedback regularly.
- Maintained cleanliness and organization of the pool area and equipment.
- Provided swimming instruction to individuals and groups of all ages.
- Taught basic survival skills such as floating, treading water, emergency exits from the pool.
Golf Shop Attendant
Baton Rouge Country Club
Baton Rouge
10.2023 - Current
- Assisted customers with equipment selection and reservations.
- Maintained cleanliness and organization of the golf shop.
- Processed sales transactions using point-of-sale system.
- Restocked merchandise and ensured displays were appealing.
- Handled customer inquiries and resolved issues promptly.
- Supported special events by setting up equipment and supplies.
- Collaborated with staff to enhance customer service experience.
- Performed daily closing functions and maintained accountability for shift-closing reports.
- Processed rental returns or merchandise return transactions and issued proper credit.
- Scheduled tee times for customers over the phone or in person.
Education
High School Diploma -
Baton Rouge Magnet High School
Baton Rouge05-2025
Some College (No Degree) - Biology
Louisiana State University
Baton Rouge, LASkills
- Inventory management
- Sales transactions
- Customer service
- Team collaboration
- Time management
- Effective communication
- Customer complaint handling
- Proactive mindset
- Scheduling flexibility
- Communication
- Decision-making
- Positive customer engagement
Affiliations
- Athlete (Runner, Triathlons)
- Bubbly- People Person
- Big Talker
Languages
Spanish
Limited
Timeline
Swim Instructor
Tadpole Academy
04.2025 - Current
Golf Shop Attendant
Baton Rouge Country Club
10.2023 - Current
High School Diploma -
Baton Rouge Magnet High School
Some College (No Degree) - Biology
Louisiana State University
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