Rowen Joo
Portland,OR
Summary
Dedicated individual with high motivation to maintain structure and customer satisfaction. Experienced in positively managing guest relations and supporting team members to ensure efficient operations and a positive environment.
Overview
1
1
year of professional experience
Work History
FOH Team Member /Food Server
Bonchon Chicken
2024.07 - 2025.04
- Maintained cleanliness and organization of public areas and dining spaces.
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Supported team members during peak hours to enhance workflow efficiency.
- Helped guests at tables when in need of assistance.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
Daycare Assistant
Stepping Stone Day School Center
2023.11 - 2024.02
- Assisted in daily care routines, ensuring safety and well-being of children.
- Supported educational activities, fostering a positive learning environment for all age groups.
- Maintained cleanliness and organization of classroom materials and supplies.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Education
Bachelor of Arts - Education
Southern Adventist University
Chattanooga, TN2029-05
High School Diploma -
Portland Adventist Academy
Portland, OR2025-05
Skills
- Greeting guests
- Order taking
- Cleanliness
- Money handling
- Guest relations
- Team collaboration
Languages
English
Full Professional
Spanish
Limited Working
Korean
Elementary
Interests
- Gym Workouts
- Documenting and sharing travel experiences
- Playing Sports
- Baking
- Food Blogging
- Music
Timeline
FOH Team Member /Food Server
Bonchon Chicken
2024.07 - 2025.04
Daycare Assistant
Stepping Stone Day School Center
2023.11 - 2024.02
Bachelor of Arts - Education
Southern Adventist University
High School Diploma -
Portland Adventist Academy