Rowena Canfield
Jacksonville,AR
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
12
12
years of professional experience
Work History
Manager
Hibbett Sporting Goods
Jacksonville, AR
05.2018 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Approved regular payroll submissions for employees.
- Recorded inventory sales into organization's weekly income report.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Assistant Manager
ENCORE Shoes
Cabot, AR
02.2014 - 05.2018
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Manager/Buyer Manager
Cupids Lingerie
Jacksonville, AR
02.2014 - 04.2016
- Dispensed purchase orders to suppliers with accurate pricing, deadlines and terms and conditions.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
- Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts.
- Managed vendor purchase order dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
- Analyzed inventory usage and assessed trends to provide maximum coverage for each time period.
Cashier
Citgo Gas Station
Jacksonville, AR
11.2009 - 05.2011
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
History And Political Science
University of Central Arkansas
Conway, ARHigh School Diploma -
Mount St. Mary Acad.
Little Rock, AR05.1984
Skills
- Information Confidentiality
- Financial Management
- Engine Components
- Cost Management
- Sales Activities
- Managing Employee Relations
- Managing Cash Register
- Managing Laborers
- Managing Reception
- Staff Management
- Managing Terminations
- Greet Guests
- Administration and Reporting
Languages
German
Native or Bilingual
Timeline
Manager
Hibbett Sporting Goods
05.2018 - Current
Assistant Manager
ENCORE Shoes
02.2014 - 05.2018
Manager/Buyer Manager
Cupids Lingerie
02.2014 - 04.2016
Cashier
Citgo Gas Station
11.2009 - 05.2011
History And Political Science
University of Central Arkansas
High School Diploma -
Mount St. Mary Acad.
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