Rowena Chua
Northridge,CA
Summary
Dynamic Charge Nurse with extensive experience at Kaiser Permanente, excelling in clinical leadership and care coordination. Proven track record in enhancing patient satisfaction through effective communication and tailored care plans. Skilled in quality improvement and staff supervision, fostering a collaborative environment that prioritizes patient advocacy and safety.
Overview
23
23
years of professional experience
Work History
Charge Nurse
Kaiser Permanente
Panorama City, CA
07.2004 - Current
- Directed nursing care coordination on unit through strategic staff assignments and collaboration with physicians.
- Facilitated daily shift briefs to communicate updates in patient care assignments.
- Guided and supervised junior nurses to cultivate a supportive and professional work environment.
- Enhanced patient satisfaction by promptly addressing concerns and facilitating effective communication among staff members.
- Championed adherence to infection control policies to foster a safe working environment.
- Partnered with healthcare professionals to enhance quality of patient care.
- Facilitated communication between nursing staff, physicians, and management to enhance collaboration in patient care.
- Optimized nursing workflows to enhance operational efficiency and elevate patient care standards.
- Fostered a positive work culture by acknowledging outstanding team performance and swiftly resolving conflicts.
- Ensured accurate documentation of patient information to facilitate informed decision-making among healthcare team members.
- Oversaw staffing schedules to ensure optimal coverage and control overtime costs.
- Facilitated joint commission accreditation compliance through regular audits, staff education, and process improvement recommendations.
- Led quality improvement initiatives to enhance departmental best practices.
- Facilitated collaboration among interdisciplinary healthcare teams to design and execute personalized care plans for patients.
- Elevated patient satisfaction through tailored care plans that address individual needs and preferences.
- Oversaw supply chain management of medical equipment and consumables to ensure consistent availability.
- Oversaw daily nursing operations to ensure adherence to healthcare regulations, significantly mitigating non-compliance risks.
- Championed patient advocacy initiatives to enhance overall care quality.
- Led team of nurses in adopting evidence-based practices to enhance patient care quality.
- Optimized emergency response times by organizing and leading comprehensive drills.
- Facilitated shift handovers to ensure seamless continuity of care and minimize information gaps.
- Supervised medication administration, ensuring strict adherence to safety protocols.
Registered Nurse
Valley Presbyterian Hospital
Van Nuys, CA
01.2003 - 12.2004
- Directed nursing care coordination on unit through strategic staff assignments and collaboration with physicians.
- Facilitated daily shift briefs to communicate updates in patient care assignments.
- Guided and supervised junior nurses to cultivate a supportive and professional work environment.
- Enhanced patient satisfaction by promptly addressing concerns and facilitating effective communication among staff members.
- Championed adherence to infection control policies to foster a safe working environment.
- Partnered with healthcare professionals to enhance quality of patient care.
- Facilitated communication between nursing staff, physicians, and management to enhance collaboration in patient care.
- Optimized nursing workflows to enhance operational efficiency and elevate patient care standards.
- Fostered a positive work culture by acknowledging outstanding team performance and swiftly resolving conflicts.
- Ensured accurate documentation of patient information to facilitate informed decision-making among healthcare team members.
- Oversaw staffing schedules to ensure optimal coverage and control overtime costs.
- Facilitated joint commission accreditation compliance through regular audits, staff education, and process improvement recommendations.
- Led quality improvement initiatives to enhance departmental best practices.
- Facilitated collaboration among interdisciplinary healthcare teams to design and execute personalized care plans for patients.
- Elevated patient satisfaction through tailored care plans that address individual needs and preferences.
- Oversaw supply chain management of medical equipment and consumables to ensure consistent availability.
- Oversaw daily nursing operations to ensure adherence to healthcare regulations, significantly mitigating non-compliance risks.
- Championed patient advocacy initiatives to enhance overall care quality.
- Led team of nurses in adopting evidence-based practices to enhance patient care quality.
- Optimized emergency response times by organizing and leading comprehensive drills.
- Facilitated shift handovers to ensure seamless continuity of care and minimize information gaps.
- Supervised medication administration, ensuring strict adherence to safety protocols.
Education
Bachelor of Science -
University of Santo Tomas
Manila, Philippines Skills
- Decision-making
- Clinical leadership
- Care coordination
- Team leadership
- Compassionate and patient
- Patient care
- Staff supervision
- HIPAA compliance
- Patient assessment
- Direct patient care
- Patient advocacy
- Quality improvement
- Work Planning and Prioritization
- Staff education and training
- Discharge planning
- Personal integrity
- Patient management
- Care plan management
- Patient care standards
- Nursing expertise
- Issue resolution
- Nursing care coordination
- Documenting observations
- Patient care planning
Timeline
Charge Nurse
Kaiser Permanente
07.2004 - Current
Registered Nurse
Valley Presbyterian Hospital
01.2003 - 12.2004
Bachelor of Science -
University of Santo Tomas