ROWLAND CHRISTIANSEN
BOUNTIFUL,US
Summary
Team Leader with over extensive expertise in business management and leadership. Known for innovative practices and effective training programs that build results and team morale. Passionate about building customer and emplemployee engagement to foster a collaborative and efficient work environment.
Overview
2026
2026
years of professional experience
Work History
Dock Crew Lead
Deseret Industries
2025 - Current
- Supervise dock operations, ensuring timely unloading of donactions.
- Train team members on safety protocols and operational best practices.
- Coordinated communication between dock crew and management to optimize workflow.
- Implemented process improvements that enhanced efficiency in dock handling procedures.
Team Leader/Inventory Manager
Walgreens
01.2022 - 01.2024
- Brought on, trained and assisted employees in pharmacy and front end.
- Managed inventory and successfully developed new practices to balance product supply with demand.
- Successfully managed daily tasks such as opening and closing procedures, isle resets, safe accounting procedures and much more.
Business Owner
RC'S Handyman Service LLC
01.2014 - 01.2022
- Built and managed a successful home remodeling business with employees and sub-contractors.
- Successful advertising and bidding jobs from small to large scale.
- Trained and developed employees with knowledge to succeed and drive positive results.
Team Lead/Fraud Services Coach
American Express
01.2012 - 01.2014
- Utilized daily qc’s to provide valuable feedback for 16 trainees.
- Performed daily side by sides to identify and further develop the strengths of each trainee as well as detecting areas of improvement and providing new direction.
- Maintaining efficient time management to enable time to help Team Leaders and floor reps with knowledge and procedural assistance.
Credit Analyst Mentor
Discover Card
01.2010 - 01.2012
- Both Created and used the opportunity to mentor credit analysts by setting up positive action plans including following up to drive outstanding results.
- Organized monthly meetings to share and discuss results in groups to implement new ideas across the department.
- Assisted potential card members with validating identity for credit compliance.
Business Owner/Operator
RC’s Lawn Care
01.2007 - 01.2010
- Developed and managed 4 employees and created success for them and our clients.
- Meet and exceeded the landscaping needs of more than 30 clients.
- Worked with potential clients by providing a clear understanding of benefits and services.
Margin Analyst/Tax Specialist
Morgan Stanley
01.2003 - 01.2007
- Managed 15 branch managers daily with margin calls, cash distributions and holdings.
- Worked with Clients to identify and correct account inaccuracies/deficiencies.
- Was responsible for daily margin analysis for 25 branches.
Education
Associate of Science - Psychology Major/Finance Minor
University of Utah
Salt Lake City01.2010
Associates Degree of Science - undefined
Salt Lake Community College
01.2003
Skills
- Leadership (Expert), Inventory Management, Training, Customer Service (Expert), Business Management (Expert), Time Management (Expert), Mentoring (Expert),
Timeline
Team Leader/Inventory Manager
Walgreens
01.2022 - 01.2024
Business Owner
RC'S Handyman Service LLC
01.2014 - 01.2022
Team Lead/Fraud Services Coach
American Express
01.2012 - 01.2014
Credit Analyst Mentor
Discover Card
01.2010 - 01.2012
Business Owner/Operator
RC’s Lawn Care
01.2007 - 01.2010
Margin Analyst/Tax Specialist
Morgan Stanley
01.2003 - 01.2007
Associates Degree of Science - undefined
Salt Lake Community College
Dock Crew Lead
Deseret Industries
2025 - Current
Associate of Science - Psychology Major/Finance Minor
University of Utah