Rowley Davis
Texas First Rentals
Godley,TX
1
Certification
6
years of professional experience
Customer-focused rental coordinator with strong relationship-building, communication, and multitasking skills. Experienced in supporting sales growth, managing reservations, and delivering reliable service in fast-paced environments.
Work History
Rental Coordinator
1 Year 7 Months- Drive rental sales and revenue growth by identifying customer needs and recommending equipment solutions that align with project requirements and budgets.
- Convert customer inquiries into rental opportunities through persuasive communication, product knowledge, and effective follow-up.
- Build and maintain strong customer relationships to increase repeat business, customer loyalty, and long-term account growth.
- Identify upselling and cross-selling opportunities to maximize rental revenue and equipment utilization.
- Prepare competitive rental quotes, negotiate pricing when appropriate, and help customers select the best equipment for their needs.
- Coordinate equipment availability, reservations, deliveries, and returns to ensure a smooth and efficient rental process.
- Collaborate with sales, service, and operations teams to meet customer expectations and achieve business objectives.
- Proactively follow up with customers to secure future rentals, generate new business, and strengthen existing accounts.
- Maintain accurate rental contracts, customer records, and account information to support efficient operations.
- Focus on achieving sales targets, increasing profitability, and delivering exceptional customer service that drives business growth
Fabrication Technician
1 Year 4 Months- Used rulers, squares and scribes to measure and mark dimensions and reference lines on materials.
- Utilized problem-solving skills to troubleshoot issues that arose during the fabrication process, minimizing delays and potential defects.
- Consistently met or exceeded production targets through diligent work ethic, attention to detail, and focus on continuous improvement.
- Set up and used electric, pneumatic and hand tools.
- Maintained clean and organized working environment to promote safety and efficiency.
- Answered telephone calls to offer information and promote business products.
- Finalized sales by completing payments and required paperwork.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Adapted into a BDR in training role.
- customer follow up
- Reviewed client concerns and recommended appropriate changes to supervisors.
- Built relationships with customers and community to promote long-term business growth.
- Informed customers of promotions to increase sales productivity and volume.
- Contributed to event marketing, sales and brand promotion.
Service Specialist/Vault Manager
2 Years 8 Months- Consistently met or exceeded performance metrics related to service quality, response time, and customer satisfaction scores.
- Achieved high levels of productivity by optimizing workload management methods and prioritizing tasks according to urgency.
- Ensured product freshness by rotating items and removing expired goods to enhance customer satisfaction.
- Improved workflow efficiency by coordinating with colleagues to divide responsibilities during peak periods.
during the process. - Maintained clean, organized department to enhance visual appeal and support operational efficiency.
- Ensured product freshness by routinely rotating items and removing expired goods from shelves.
- Stocked shelves to match planogram images and instructions.
Education
High School Diploma
Skills
Customer satisfaction focus
Attention to detail
Logistics coordination
Workflow optimization
Collaborative teamwork
Problem-solving abilities
Adaptability and flexibility
High-pressure performance
Relationship building
Self-driven
Adaptable learner
Self-motivation
Certification
DISC
Utilizing DISC in sales.
Timeline
Rental Coordinator
Texas First Rentals
04.2025 - CurrentRead More
Fabrication Technician
Malcom Supply
11.2023 - 03.2025Read More
Service Specialist/Vault Manager
Spring Market
03.2021 - 11.2023Read More
Merkel High School
High School Diploma
Read More