ROXANA Andrade

Delivered great customer service in drop off and pick up window, typed prescriptions, filled prescriptions and also process deliveries.

• Helped pharmacist type prescriptions, fill and also delivered medication to patients at home. Great customer service.
• Filled prescriptions by retrieving, counting and dispensing pharmaceuticals.
• Adhered to company policy regarding good faith dispensing during prescription dispensing activities.
• Verified customer information with prescription label.
• Priced stock, shelved merchandise, and changed signage to reflect current sales information.
• Reviewed insurance coverage and copayment amount to accurately calculate customer prescription costs.
• Supported demand levels, monitoring pharmaceutical stock to determine reordering needs.
• Worked with insurance company personnel to obtain authorizations or address denials.
• Operated company POS system to process payment transactions.
• Safeguarded customer privacy through strict compliance with HIPAA protocols.