Roxana Gongora
Colorado Springs,CO
Summary
Experienced Phlebotomist with extensive training in geriatric and pedriatic along with hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Phlebotomist
Quest Diagnostics
Colorado Springs, Colorado
03.2026 - 07.2026
- Collected blood samples following strict safety protocols and techniques.
- Prepared laboratory specimens for accurate testing and analysis.
- Assisted patients in understanding procedures and addressing concerns.
- Maintained cleanliness of work areas and equipment to ensure optimal safety.
- Documented patient information accurately in electronic records.
- Collaborated with healthcare team to support patient care initiatives.
- Ensured compliance with all regulatory standards during phlebotomy procedures.
Front desk receptionist
Dedicated Senior Center
04.2022 - 04.2022
- Booked appointment
- Data entry for new and existing patients
- Made sure that patients got to their appointment on time with an Uber or Lyft car ride.
- Translated for Spanish speaking patients.
- Helped patient with vision problems do their paperwork
- Checked out patients
Phebotomist
Blake Medical Center
01.2021 - 03.2021
- Collected blood samples for regular routine and the samples before surgery, also helped in the ER, ICU, and Covid unit.
- Entered data from the collections.
Front desk receptionist
Quest Diagnostics
10.2020 - 01.2021
- Customer service
- Data Entry
- Made sure patients had the correct paperwork
- Checked patients out
Education
HighSchool Graduate - Upper secondary education
SOUTHEAST HIGH SCHOOL
Skills
- Straight needle venipuncture
- Proper phlebotomy specimen storage
- Phebotomy - Phlebotomy experience (6-10 years)
- Medical office experience
- Trained to perform CPR
- Vacutainer method
- Tourniquet for blood collection
- Machine operation
- Customer service
- HIPAA
- Patient question and concern management
- Specimen identification for phlebotomy
- Patient blood-draw discomfort minimization
- Vital signs
- Butterfly needle venipuncture
- Sewing machine operator experience
- Personal Protective Equipment (PPE)
- Maintaining patient confidentiality
- Sharps containers
- Patient care
- Centrifuge
- Specimen collection
- Documentation review
- Organizational skills
- Manufacturing company experience
- Blood sampling - Largest number of blood draws completed daily (More than 30 blood draws)
- Front desk
- EMR systems
- Fluent in Spanish and English
- Patient relaxation techniques
- Blood collection tubes
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Phlebotomist
Quest Diagnostics
03.2026 - 07.2026
Front desk receptionist
Dedicated Senior Center
04.2022 - 04.2022
Phebotomist
Blake Medical Center
01.2021 - 03.2021
Front desk receptionist
Quest Diagnostics
10.2020 - 01.2021
HighSchool Graduate - Upper secondary education
SOUTHEAST HIGH SCHOOL