Roxana Villanueva
Summary
Results-driven General Manager with expertise in team leadership and operational efficiency. Achieved growth and enhanced employee satisfaction through effective training and management strategies while ensuring safety compliance as an OSHA 30 and CPR certified professional. Quality Assurance Coordinator focused on process improvement and regulatory compliance, driving high productivity and fostering collaboration to meet strict quality standards.
Overview
8
8
years of professional experience
Work History
QA coordinator
Clayton Homes Manufacturing
Belton
06.2025 - Current
- Coordinated quality assurance efforts for manufactured homes, enhancing product quality at industry-leading facility.
- Developed and implemented quality control processes, ensuring product compliance with industry standards.
- Conducted inspections and audits to maintain high production standards.
- Collaborated with production teams to address quality issues promptly.
- Trained staff on quality standards and best practices in manufacturing processes.
- Analyzed defects and recommended corrective actions to improve product quality.
- Developed and implemented Quality Assurance protocols to ensure compliance with safety standards.
- Monitored performance trends in order to identify potential areas of improvement within the QA process.
Shingles Q-Tech
Clayton Homes Manufacturing
Belton, TX
02.2025 - 06.2025
- Inspected components to ensure adherence to quality and compliance standards.
- Collaborated with team to enhance production processes and streamline workflow.
- Collaborated with team members to maintain efficient workflow on the production line.
- Trained new technicians on equipment operation and safety protocols.
Gatekeeper
Tru Homes
Belton, TX
06.2024 - 02.2025
- Reduced defect items by addressing identified issues quickly through detailed collaboration with team leaders.
- Maintained work environment emphasizing quality, communication, collaboration, integration, and teamwork.
- Coordinated communication between clients and staff to streamline services.
Trim Rework
Tru Homes
06.2023 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Thrived in fast-paced environments, adapting quickly to changing priorities.
- Collaborated with team members and worked independently to achieve project goals.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Provided support and assistance to colleagues, fostering a positive work atmosphere.
- Passionate about learning and committed to continual improvement.
General Manager
Domino's Pizza
07.2018 - 07.2021
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Led diverse team of professionals, cultivating positive work environment and enhancing employee satisfaction.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Coached and mentored personnel on management principles, industry practices, company procedures, and technology systems to maximize efficiency.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Developed and implemented comprehensive employee training programs to enhance skills, ensure compliance with industry regulations, and support productivity.
Education
Diploma -
Belton High School
Belton, TXSkills
- Quality assurance standards
- Quality control
- Internal auditing
- Quality improvements implementation
- Process improvement
- SiteDocs
- Excel
- Word
- Time management
- Attention to detail
- Problem-solving
- Problem-solving abilities
- Employee training
- Teamwork
Accomplishments
Rookie GM of the year nominee,
5 time sales record breaker, and winner of the Dominos Rolex challenge
Timeline
QA coordinator
Clayton Homes Manufacturing
06.2025 - Current
Shingles Q-Tech
Clayton Homes Manufacturing
02.2025 - 06.2025
Gatekeeper
Tru Homes
06.2024 - 02.2025
Trim Rework
Tru Homes
06.2023 - 06.2024
General Manager
Domino's Pizza
07.2018 - 07.2021
Diploma -
Belton High School