Roxann Marquez
Andrews ,TX
Summary
Dynamic and detail-oriented professional with extensive experience in hospitality and cleaning services at El Capitan. Proven ability to enhance guest satisfaction through exceptional communication and strong organizational skills. Expert in cleaning techniques and inventory management, stocking and consistently achieving high cleanliness standards while effectively multitasking in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Front Desk/ Housekeeper
El Capitan
Van Horn, TX
11.2023 - 11.2024
- Cleaned and maintained guest rooms to ensure high cleanliness standards.
- Responded promptly to guest requests and inquiries for exceptional service.
- Collaborated with team members to optimize room turnover rates.
- Assisted with inventory management of cleaning supplies and equipment.
Inventory Specialist And Cleaner
Blue Orgin
Van Horn, TX
03.2023 - 05.2023
- Managed stock levels by conducting regular audits and inventory assessments.
- Oversaw office cleanliness and sanitation standards across facility.
Cleaning Crew Member
Border Patrol
Sierra Blanca, TX
10.2021 - 03.2023
- Maintained cleanliness and sanitation of facilities according to established protocols.
- Operated cleaning equipment such as vacuums, floor scrubbers, and pressure washers.
- Assisted in inventory management of cleaning supplies and equipment.
- Conducted routine inspections to ensure compliance with safety standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
Education
High School Diploma -
Onate High
Las Cruces, NMSkills
Work under pressure
Strong organization
Guest relations
Complaint handling
Professional appearance
Cleaning techniques
Multitasking
Sweeping and mopping
Excellent communication
Organizational skills
Team collaboration
Languages
Spanish
Native or Bilingual
Timeline
Front Desk/ Housekeeper
El Capitan
11.2023 - 11.2024
Inventory Specialist And Cleaner
Blue Orgin
03.2023 - 05.2023
Cleaning Crew Member
Border Patrol
10.2021 - 03.2023
High School Diploma -
Onate High