ROXANNA CARABALLO

Help callers look for patients.

Help doctors with paging, and transfer to different dept within the hospital.

• Investigated and resolved accounting, service and delivery concerns.

• Administered structured activities to socialize patients.
• Prepared patients for treatment by positioning, dressing or removing external supports.
• Recorded and maintained patients' attendance in client records.
• Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
• Protected patient and personnel safety by cleaning work areas and disinfecting equipment after treatments.

• Prepared merchandise for sales floor by pricing or tagging.
• Engaged with customers to effectively build rapport and lasting relationships.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.
• Maintained records related to sales, returns and inventory availability.
• Maintained customer satisfaction with quick and professional handling of product returns.