Roxanna Hickerson (Vazquez)

• DNA collection procedure to noncitizens.
• Assist with A-file preparation/ upload and case file assembly.
• Pat downs.
• Receiving and processing custody of detainees: maintaining wee-being of detainees outside of a secure complex: inventory, tagging and storing detainees' personal property for tracking purpose.
• Logging the status of welfare checks holding areas and inputting information into the appropriate processing system.
• Assisted in the development and implementation of policies and procedures.
• Participated in training sessions to stay up-to-date.

• Assist with data entry, processing efforts along with certain portions of the humanitarian efforts.
• Maintain well-being outside of a secure complex, inventorying, tagging, and store personal property for tracking purposes.
• Draft and maintain administrative paperwork related to the processing non-US citizen.
• Comply with all applicable Government regulations, policies and procedures when visiting or working at the government facilities.
• Log information about detained non citizen into government information system.

• Transported prisoners between facilities or hospitals using secure vehicles equipped with restraints.
• Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
• Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
• Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
• Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
• Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
• Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
• Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.

Transporting patients from the department of Labor and delivery to another department in a wheelchair or stretcher.

• Transported patients by assisting patients in and out of and lifted patients on and off of beds.
• Made sure that transport equipment such as wheelchairs and stretchers were in a proper working condition before patient pick up.
• Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.
• Verified accuracy of information and executed clarification of orders.
• Provided order tracking information and resolved issues when needed.
• Assembled and mailed informational packets, reports and publications.
• Reviewed incoming correspondence and determined priority and required action.
• Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock.
• Ensured that all required documents were properly completed including manifests and shipping orders.
• Pleasantly welcomed visitors, answered phone calls and maintained the reception desk in the most professional manner.
• Maintained cleanliness and organization in back room stock.

• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details complaints.
• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
• Compare disputed merchandise with original requisition and information from invoices and prepare invoices for returned goods.
• I would provide customer with fast friendly service at the sale counter.
• I would operate the cash register, and maintain the overall appearance and cleanliness in the store.

• Ensured that all safety protocols were followed while working with clients in their home environment.
• Maintained accurate records of client progress notes regarding physical condition, medication administration and overall well-being.
• Assessed client needs on an ongoing basis and reported any changes to the supervisor or case manager promptly.
• Improved patient outlook and daily living through compassionate care.

• Duties were to greet customers, assist and answer questions for customers.
• Suggest additional merchandise to customer on sale floor.
• Hang, Fold, sensor where applicable, sign implement merchandising floor plans guidelines, present clearance merchandise correctly and do inventory.
• Check to ensure that appropriate changes were to resolve customers' problems.
• Worked with fellow sales team members to achieve group targets.