Roxanne Carrizales
Houston,TX
Summary
Seasoned operations and executive support professional with over 30 years of experience enhancing workflows and driving organizational initiatives. Recognized for anticipating leadership needs and managing complex priorities while safeguarding confidential information. Experienced in technology roles, including software development and system administration. Proven ability to solve problems, optimize performance, and lead projects collaboratively.
Overview
34
34
years of professional experience
Work History
Operations Auditor – Facilities & Real Estate
Reynolds & Reynolds
Houston, USA
01.2024 - 01.2026
- Coordinated facilities reporting, enhancing lease tracking, occupancy reporting, and operational data management across corporate locations.
- Implemented workplace safety infrastructure such as first aid stations, AED oversight, and emergency responder resources.
- Managed vendor coordination and invoice review, ensuring accurate cost tracking for facilities and safety programs.
- Identified and researched over $50,000 in unclaimed corporate assets through financial record analysis.
- Maintained comprehensive facility documentation, including building maps, evacuation plans, and safety records to support compliance and safety protocols.
Senior Vice President Executive Assistant – Business Development
Reynolds & Reynolds
Houston, USA
01.2021 - 01.2024
- Managed executive retreats and leadership meetings, ensuring seamless execution across domestic and international locations.
- Coordinated operational initiatives to enhance support for senior leadership and executive business development teams.
- Improved internal reporting processes using Excel Power Query and advanced spreadsheet analysis.
- Coordinated scholarship program administration and developed university partnerships to strengthen collaboration.
Executive Operations & Leadership Support
Reynolds & Reynolds
Houston, USA
01.2009 - 01.2021
- Coordinated executive scheduling, travel logistics, and high-level meetings, enabling leadership to concentrate on strategic initiatives.
- Supported CEO, Chief of Staff, and executive leadership by coordinating executive office operations and leadership priorities.
- Prepared executive briefings, project updates, and leadership reports to track company initiatives.
- Maintained highly confidential executive records and corporate documentation.
- Streamlined administrative workflows and facilitated cross-department communication to enhance operational effectiveness.
- Coordinated leadership meetings, executive events, and internal operational activities.
- Managed executive retreats and leadership meetings across domestic and international locations.
- Refined internal reporting processes through Excel Power Query and advanced spreadsheet analysis, providing clearer insights for decision-making.
- Managed service and billing CEO/Owner and executives' home office telecommunications accounts.
Earlier Roles – Telecommunications / Field Operations
Reynolds & Reynolds
Houston, USA
01.1992 - 01.2009
- Coordinated communication between corporate departments and field operations to enhance coordination efforts.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Skills
- Operations coordination
- Leadership support
- Project management
- Data analysis and reporting
- Vendor relations
- Facilities oversight
- Safety program management
- Contract compliance
- Auditing and compliance
- Communication skills
- Team collaboration
- Detail orientation
Awards
- Consistency Award – Corporate Recognition
- Telecommunications Associate of the Year – 2010 & 2012
- Meritorious Performance Award – Field Service
Timeline
Operations Auditor – Facilities & Real Estate
Reynolds & Reynolds
01.2024 - 01.2026
Senior Vice President Executive Assistant – Business Development
Reynolds & Reynolds
01.2021 - 01.2024
Executive Operations & Leadership Support
Reynolds & Reynolds
01.2009 - 01.2021
Earlier Roles – Telecommunications / Field Operations
Reynolds & Reynolds
01.1992 - 01.2009