Roxanne Clymer

• Accepted cash and credit card payments, issued receipts and provided change.
• Verified customer age requirement for alcohol or tobacco purchases.
• Learned roles of other departments to provide coverage and keep store operational.
• Worked closely with front-end staff to assist customers.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Processed credit card, cash, and check payments, ensuring all transactions were accurate.
• Answered customer questions and provided store information.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Used suggestive selling techniques to promote add-on sales.
• Discounted purchases by scanning and redeeming coupons.
• Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
• Helped customers find specific products, answered questions, and offered product advice.
• Took inventory counts before and after shifts to complete food inventory or storage sheets.
• Prepared and served meals by reviewing recipes and combining and cooking ingredients.

Proficient with point-of-sale systems.

Upgrading workforce skillsets through targeted instruction.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Managed time efficiently in order to complete all tasks within deadlines.
• Improved safety procedures to create safe working conditions for workers.
• Managed inventory control, cash control, and store opening and closing procedures.
• Assisted with training and mentoring new staff members.