Roxanne Flanagan
Hornell
Summary
Compassionate veterinary professional known for effective client education and preventive care strategies. Experienced in patient recovery monitoring and ensuring high standards of care, ready to positively influence animal health and clinic operations.
Overview
23
23
years of professional experience
Work History
Licensed Veterinary Technician
Hornell Humane Society
07.2025 - Current
- Administered vaccinations and medications to ensure optimal animal health.
- Conducted physical examinations, identifying health issues and recommending treatments.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Trained junior technicians on best practices in animal care and handling techniques.
- Maintained detailed records of animal health care and diagnostic treatments.
- Oversaw clinic enhancements by implementing services such as nail trims, dog baths, anal gland expression, hair mat removal, sanitary shaving, and disease testing for both dogs and cats.
Lead Veterinary Technician and Office Supervisor
Canisteo Veterinary Hospital
09.2023 - 11.2025
- Supervised veterinary staff to ensure high standards of animal care and clinical efficiency.
- Developed training programs for new veterinary technicians to enhance team performance and knowledge.
- Implemented inventory management systems to optimize the supply chain and reduce costs.
- Coordinated surgical procedures, ensuring compliance with safety protocols and best practices.
- Monitored patient recovery, providing detailed reports to veterinarians for improved treatment plans.
- Coordinated with external laboratories for prompt and accurate diagnostic test results, aiding veterinarians in determining the best course of treatment.
- Enhanced patient care by implementing efficient workflow processes and maintaining a clean, organized work environment.
Licensed Veterinary Technician
Canisteo Veterinary Hospital
10.2002 - 09.2023
- Administered vaccinations and treatments according to veterinary protocols and procedures.
- Assisted in surgical procedures by preparing instruments and monitoring anesthesia levels.
- Conducted routine health assessments to ensure animal well-being and identify potential issues.
- Educated clients on pet care, nutrition, and preventive health measures to enhance overall wellness.
- Managed patient records using veterinary management software for accuracy and compliance.
- Streamlined workflow processes, improving efficiency in patient intake and treatment protocols.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Administered medications to animals in treatment and documented changes in condition.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Collected patient biopsies and blood samples for laboratory analysis.
- Performed dental cleanings under the supervision of a veterinarian, promoting improved oral health for patients.
- Enhanced clinic reputation through exceptional customer service and care for animals.
- Assisted veterinarians in surgeries, ensuring procedures were carried out smoothly and effectively.
- Assisted in surgical procedures, maintaining sterile environments and proper protocols.
- Reduced errors in medication dispensing through diligent inventory management practices and careful tracking of controlled substances.
- Helped reduce client wait times by efficiently managing appointment schedules and coordinating with fellow staff members.
- Provided valuable support to veterinarians during emergencies, enabling swift response to urgent medical situations for improved outcomes.
Education
Associate of Science - Veterinary Technology
Alfred State College
Alfred, NY12-2001
Skills
- Preventive care
- Patient monitoring
- IV catheter placement
- Sanitation protocols
- Anesthesia administration
- Medication dispensing
- Wound management
- Euthanasia procedures
- Diagnostic imaging
- Client education
- Laboratory testing
- Surgical assistance
- Animal restraint
- Nail trimming
- Medical history collection
- Surgical procedures and support
- Medical record-keeping
- Suture removal
- Animal behavior observation
- Surgical scrubbing procedures
- Diagnostic sampling
- Specimen preparation
- Veterinary office administration
- Medication labeling
- Canine and feline intubation
- Controlled substance management
- Anal sac expression
- Ear sample collection
- Parasite control
- Treatment administration
- Tick removal
- Subcutaneous injection
- IV placement
- Monitoring recovery
Timeline
Licensed Veterinary Technician
Hornell Humane Society
07.2025 - Current
Lead Veterinary Technician and Office Supervisor
Canisteo Veterinary Hospital
09.2023 - 11.2025
Licensed Veterinary Technician
Canisteo Veterinary Hospital
10.2002 - 09.2023
Associate of Science - Veterinary Technology
Alfred State College