Roxanne Guzman
San Antonio
Summary
Dynamic Mini Bar Attendant with a proven track record at excelling in inventory management and guest service enhancement. Expert in maintaining cleanliness and hygiene standards while providing tailored beverage selection guidance. Recognized for implementing efficient restocking procedures that significantly improved operational flow and guest satisfaction.
Overview
14
14
years of professional experience
Work History
Mini Bar Attendant
Crescent Hotel
San Antonio, TX
10.2024 - Current
- Oversaw mini bar inventory restocking and organization to maintain high standards of guest service.
- Upheld rigorous cleanliness and hygiene protocols to enhance customer experience.
- Provided expert guidance on beverage choices and service alternatives to enhance guest experience.
- Conducted regular assessments of stock levels to ensure accuracy and timely reporting of discrepancies to management.
Mini Bar Attendant
IHG Hotels & Resorts
San Antonio, TX
06.2024 - 10.2024
- Restocked and organized mini bar inventory to ensure guest satisfaction.
- Maintained cleanliness and hygiene standards for all bar areas.
- Assisted guests with inquiries regarding beverage selections and service options.
- Monitored stock levels and reported discrepancies to management promptly.
Mini Bar Attendant
BC Lynd Hospitality
San Antonio, TX
03.2023 - 06.2024
- Implemented efficient restocking procedures to enhance operational flow.
- Collaborated with housekeeping staff to coordinate timely service deliveries.
- Ensured compliance with safety regulations while handling glassware and beverages.
- Contributed to guest experience by providing prompt, attentive service during events.
Home Health Care Provider
Legacy Home Health Agency
San Antonio, TX
01.2020 - 03.2023
- Provided personalized care and support to clients, enhancing daily living activities and overall well-being.
- Administered medications and monitored health conditions, ensuring adherence to prescribed treatment plans.
- Assisted clients with mobility challenges, promoting independence through safe transfer techniques.
- Documented client progress and communicated changes in health status to healthcare professionals effectively.
Caregiver
Private Care
San Antonio, TX
04.2013 - 04.2020
- Provided compassionate personal care to clients, ensuring comfort and safety during daily activities.
- Assisted clients with medication management, fostering adherence to prescribed health regimens.
- Developed customized care plans in collaboration with healthcare professionals to meet individual client needs.
- Monitored and documented client progress, communicating changes effectively to family members and medical staff.
Salon Receptionist/Esthetician
Randolph Air Force Base
San Antonio, FL
06.2012 - 12.2013
- Managed appointment scheduling and optimized front desk operations for client satisfaction.
- Coordinated client communications, ensuring timely follow-ups and accurate information dissemination.
- Processed payments and maintained accurate financial records to support salon operations.
- Assisted in implementing new software systems, improving efficiency in booking and inventory management.
Education
Texas Estheticians License -
Aveda Institute
San Antonio, TXSkills
- Mini bar inventory management
- Guest service enhancement
- Cleanliness and hygiene standards
- Beverage selection guidance
Timeline
Mini Bar Attendant
Crescent Hotel
10.2024 - Current
Mini Bar Attendant
IHG Hotels & Resorts
06.2024 - 10.2024
Mini Bar Attendant
BC Lynd Hospitality
03.2023 - 06.2024
Home Health Care Provider
Legacy Home Health Agency
01.2020 - 03.2023
Caregiver
Private Care
04.2013 - 04.2020
Salon Receptionist/Esthetician
Randolph Air Force Base
06.2012 - 12.2013
Texas Estheticians License -
Aveda Institute