- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Getting involved in local advocacy groups to promote positive change in the community
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Participate in local theater productions, enhancing my public speaking and teamwork skills
- Adventure Travel
Roxanne Ladouceur
Blackstone
Summary
Ambitious Production Manager with 17+ years of experience in the Direct Mail industry. Experienced with overseeing complex production operations and driving efficiency improvements. Utilizes strategic planning and resource management to ensure timely project completion. Track record of fostering strong team collaboration and implementing effective process enhancements.
Overview
16
16
years of professional experience
Work History
Senior Production Manager
The Lukens Company
09.2022 - Current
- Manage assigned client projects independently from planning to delivery.
- Regularly collaborates with senior department staff to provide progress with any given project.
- Mastered and is highly knowledgeable in the direct mail and printing industry, as well as the current postal requirements and regulations.
- Acquires the necessary communication skills and manage working relationships with internal departments and outside suppliers/letter shops.
- Works as point person to give direction and assist coworkers in obtaining information and knowledge to complete their job effectively and efficiently.
- Will attend kick-off meetings, review initial artwork, estimate jobs, provide final estimates to the Account Team.
- Review/approve invoices to ensure the they are accurate and do not exceed the client's budget.
- Works on new and current client RFPs, as well as participate in any special projects assigned by upper management.
- Works with the Account Team to establish each client's budget for the upcoming year.
- Negotiates contracts with vendors to secure favorable pricing on materials without sacrificing quality or timeliness of delivery.
- Developed strong relationships with suppliers to ensure timely delivery of materials and reduced costs.
- Resolved issues quickly to maintain productivity goals.
Associate Production Director
RKD Group
01.2021 - 09.2022
- Acquires the knowledge to effectively manage and oversee their direct reports in all aspects of their job
- Introduce and evaluate department rules/processes as handed down from upper management.
- Conducted periodic performance evaluations of team members, providing constructive feedback and setting goals for future improvement opportunities.
- Attended kick-off meetings, review initial creative artwork, estimate jobs, provide final estimate to the Client Service Dept.
- Reviewed/approved billing to ensure invoice were accurate and did not exceed client's budget.
- Assisted in working on RFPs as needed, as well as participate in any special projects assigned by upper management.
- Completed and maintained accurate and organized records, documents and reports.
- Drove daily production activities with effective communication and leadership.
- Assisted in budget development, monitoring expenses closely to ensure alignment with financial targets set by upper management.
- Increased production efficiency by implementing process improvements and streamlining workflows.
- Developed training programs for new hires, fostering their skills and knowledge to enhance individual performance levels.
Senior Production Manager
RKD Group
06.2018 - 01.2021
- Managed assigned client projects independently from planning to delivery.
- Regularly collaborated with senior department staff to review progress within the department and review client's direct mail programs.
- Mastered and is highly knowledgeable in the direct mail, printing industry, as well as the current postal requirements, incentive programs and regulations.
- Acquired the necessary communication skills and managed working relationships with internal departments, as well as outside suppliers/letter shops.
- Worked as point person to give direction, assistance and knowledge to coworkers so they could complete their job(s) effectively and efficiently.
- Negotiated contracts with vendors to secure favorable pricing on materials without sacrificing quality or timeliness of delivery.
- Developed strong relationships with suppliers to ensure timely delivery of materials and reduced costs.
- Resolved issues quickly to maintain productivity goals.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
Production Manager
RKD Group
10.2008 - 01.2018
- Oversaw the printing, mail files, proofing and estimating of several direct mail clients.
- Reviewed artwork provided by the Creative team, ordered printed materials as needed for each job, as well as approving the print proofs from suppliers.
- Provided detailed data instructions and outlined what was required for each mailing to the letter shops upon submission. Also ensured that necessary documentation (NCOA and CASS reports) were supplied as well.
- Was responsible for routing and reviewing/ approving audits as they are supplied by the letter shop.
- Was responsible for the approval of insertions, and ensuring that each job is mailed accurately, on time, and within budget.
- Resolved issues quickly to maintain each programs' mail date.
- Reviewed work for quality and compliance with company standards and design specifications.
- Negotiated with suppliers for better pricing and terms, reducing overall procurement costs without sacrificing quality.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
Education
High School Diploma -
Woonsocket High School
Woonsocket, RI06-1985
Associate of Arts - Business Management
Katherine Gibbs
Providence, RI06-1987
No Degree - Advertising Design
Rhode Island School of Design
Providence, RISkills
- Promotional Design
- Workflow optimization
- Estimating/Billing/Budget Development
- Staff management
- Production scheduling and Project Management
- Continuous improvements
- Strategic planning
- Performance evaluation
- Training coordination
- Purchasing
- Decision-making
- Critical thinking
Accomplishments
- Trained and supervised 8 production staff over 15 year time period.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Town of Blackstone Conservation Commission
- Secretary for Cory's Crusaders
Software
Adobe Acrobat
Microsoft Office Suite
Webvantage
Some working knowledge for Photoshop
Review Studio
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balancePersonal development programsHealthcare benefitsCompany CulturePaid time offPaid sick leave401k matchStock Options / Equity / Profit SharingTimeline
Senior Production Manager
The Lukens Company
09.2022 - Current
Associate Production Director
RKD Group
01.2021 - 09.2022
Senior Production Manager
RKD Group
06.2018 - 01.2021
Production Manager
RKD Group
10.2008 - 01.2018
High School Diploma -
Woonsocket High School
Associate of Arts - Business Management
Katherine Gibbs
No Degree - Advertising Design
Rhode Island School of Design
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