Roxanne Lee
Medford
Summary
Compassionate, versatile, and highly capable professional with extensive experience across healthcare, high-end client services, and administration. Proven track record of building deep trust, managing complex client needs, and delivering exceptional care. Adept communicator and active listener who thrives in fast-paced environments, with a lifelong commitment to community service and helping others. Open to relocation for the right opportunity.
Overview
27
27
years of professional experience
Work History
Memory care and Home Care
Memory Care Facility @ The Point
Grants Pass
10.2025 - Current
- Provide high-quality compassionate care, assisting clients with critical Activities of Daily Living (ADLs) including bathing, mobility, and personal care.
- Manage nutritious meal preparation tailored to specific dietary restrictions and health requirements.
- Foster strong companionship and emotional support to elevate the daily quality of life for seniors and vulnerable adults.
Caregiver
New Outlook
Medford
02.2024 - 09.2025
- Delivered dedicated daily living assistance and specialized care to residents, ensuring comfort, safety, and emotional well-being.
- Monitored and documented client health status changes, collaborating closely with families and healthcare teams.
- Facilitated engaging daily routines and physical activities designed to maintain client independence and cognitive health.
Private Caregiver & Family Advocate
Private Clients
01.2018 - 01.2024
- Delivered comprehensive end-of-life and daily care for family members and local community neighbors navigating critical diagnoses (Cancer/Geriatric Care).
- Coordinated with medical professionals, managed treatment schedules, and advocated for patient comfort and dignity.
Licensed Clinical Esthetician & Business Owner
Private Practice
Orange County
01.2001 - 01.2021
- Founded, grew, and operated a successful private clinical esthetics practice for 20 years, maintaining high retention and excellent client references.
- Collaborated within a prominent Plastic Surgery office, managing patient pre- and post-operative skin care education.
- Consulted clients on personalized wellness routines, strictly maintaining safety, sanitation, and state licensing standards.
Processor & Administrative Associate
01.2000 - 01.2001
- Managed loan file verification, data entry, and client communication to ensure compliant mortgage processing.
- Executed inside and outside sales strategies, routinely meeting targets through strong cold-calling and relationship building skills.
Education
Certified Caregiver Training - Higher Learning
State of Oregon
OregonLicensed Cosmetologist / Esthetician -
California & Oregon Trade Program
Skills
- Activities of Daily Living (ADLs)
- Senior Care
- Patient Advocacy
- Palliative Support
- Relationship Building
- Needs Assessment
- Conflict Resolution
- High-Touch Customer Service
- Inside/Outside Sales
- Records Management
- Account Processing
- Interoffice Communication
Community Service
- Volunteer, Local Missions, Food distribution and support services for unhoused populations.
- Volunteer, Various Animal Rescues, Shelter support, care, and adoption event coordination.
Core Competencies
Activities of Daily Living (ADLs), Senior Care, Patient Advocacy, Palliative Support, Relationship Building, Needs Assessment, Conflict Resolution, High-Touch Customer Service, Inside/Outside Sales, Records Management, Account Processing, Interoffice Communication
Cover Letter
Dear Hiring Team,, I am writing to express my strong interest in joining your organization. With a diverse professional background spanning high-touch client services and dedicated healthcare, I bring a unique blend of empathy, communication skills, and practical problem-solving to your team. My life's philosophy is centered on being of service to others, and I am eager to channel this dedication into your open role. Three years ago, I relocated from California to the beautiful state of Oregon, drawn by its community warmth and inspiring landscapes. This move marked a meaningful transition in my life and career. After running a successful clinical esthetics practice for twenty years in California, where I mastered the arts of client retention, active listening, and business operations, I shifted my focus to caregiving. This transition allowed me to support my late mother through a critical health battle, and later, care for my 108-year-old grandmother right here in Medford. These experiences deeply refined my ability to connect with individuals from all walks of life, remain calm under pressure, and manage complex, sensitive needs. Over the last several years, I have proudly served the Medford and Jacksonville community as a dedicated caregiver in both residential facility and in-home agency environments. In these roles, I routinely deliver high-quality, compassionate care, collaborate with healthcare teams, and pursue ongoing professional certifications. Whether managing administrative processing, driving sales growth, or providing critical care, I pride myself on being an adaptable, mature professional who builds immediate rapport and trust. I welcome the chance to discuss how my diverse skill set, strong references, and passion for helping others can support your team's mission. Thank you for your time and consideration., Sincerely
Timeline
Memory care and Home Care
Memory Care Facility @ The Point
10.2025 - Current
Caregiver
New Outlook
02.2024 - 09.2025
Private Caregiver & Family Advocate
Private Clients
01.2018 - 01.2024
Licensed Clinical Esthetician & Business Owner
Private Practice
01.2001 - 01.2021
Processor & Administrative Associate
01.2000 - 01.2001
Certified Caregiver Training - Higher Learning
State of Oregon
Licensed Cosmetologist / Esthetician -
California & Oregon Trade Program