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Results-oriented and spiritually confident leader, adept at building strong connections within the Phoenix, AZ community, especially with faith-based groups and small business owners. Dedicated to providing solutions as a stronger leader and problem solver, leveraging WIOA knowledge and engaging experience with Community Partners, Faith-Based, and Non-Profit Organizations throughout Greater Phoenix. Committed to serving others with kindness and understanding, excel in team leadership, delivering exceptional support, and making a positive impact.

Dedicated and results-oriented professional with a proven track record in customer success and administrative operations. Adept at building strong client relationships through effective communication and problem-solving skills. Skilled in managing administrative tasks with precision, ensuring seamless business operations. Possesses a keen understanding of customer needs and a commitment to delivering exceptional service. Proactive and detail-oriented, excelling in multitasking within fast-paced environments. Known for collaborating cross-functionally to streamline processes and enhance overall customer satisfaction. Seeking to leverage a diverse skill set to drive success as a Customer Success Associate and Administrative Officer.


Results-driven professional-skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Knowledgeable and dedicated customer service professional with extensive experience in Hospitality industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Dynamic Client Engagement Specialist with a proven track record at Avenues Recovery Center, excelling in crisis management and interdisciplinary collaboration. Expert in developing tailored recovery plans and enhancing client satisfaction through effective communication and rapport-building. Skilled in utilizing ASAM Criteria for level-of-care determination, ensuring optimal service delivery and outcomes. I have facilitated psychoeducational, and interpersonal process groups across diverse treatment populations, and I am committed to creating accessible, safe, and supportive environments where clients can stabilize, gain insight, and build momentum toward recovery.

Roxanne Liddell

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Client Engagement Specialist

Engagement Specialist

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Office Assistant - Office Assistant

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Client Engagement Specialist

Engagement Specialist

Office Assistant - Office Assistant

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