Roxanne Mathis
Cumming,GA
Summary
Results-driven Sales Manager with proven success in leading sales teams to achieve targets and expand market reach. Skilled in developing effective sales strategies, fostering client relationships, and identifying new business opportunities. Demonstrated ability to improve team performance through coaching and motivational techniques. Consistently enhanced revenue growth by implementing innovative sales tactics and optimizing operational processes.
Overview
11
11
years of professional experience
Work History
Sales Manager
Shane Co.
Alpharetta, Georgia
09.2021 - Current
- Managed daily operations of sales department, including supervision of staff members.
- Directed and coordinated products, services and sales activities.
- Executed strategic sales plans to expand customer base and revenue.
Assistant Sales Manager
Shane Co.
Kennesaw, Georgia
09.2019 - 09.2020
- Resolved escalated customer inquiries or complaints in a timely manner.
- Developed and maintained relationships with key clients to ensure customer satisfaction.
- Reviewed current procedures for efficiency improvements across all sales operations.
Jewelry Consultant
Shane Co.
Kenansville, North Carolina
10.2017 - 09.2019
- Upsold additional services or products to increase revenue opportunities.
- Assisted in the design of custom jewelry pieces for customers.
- Answered customer inquiries regarding product features, pricing, and availability.
Bridal Consultant
Bed Bath & Beyond
Kennesaw, Georgia
05.2014 - 10.2017
- Stayed up-to-date on product knowledge through training sessions held by vendors.
- Front end key holder/ supervisor
- Consulted with guests creating bridal registries ranging from $4000-$7000
Education
Communications
Kennesaw State University
Kennesaw, GASkills
- Sales strategy
- Market analysis
- Customer relationship management
- Team leadership
- Employee training
- Cross-functional collaboration
- Adaptability and flexibility
- Communication skills
Accomplishments
- Sales Manager of the Year Runner Up FY2025
Timeline
Sales Manager
Shane Co.
09.2021 - Current
Assistant Sales Manager
Shane Co.
09.2019 - 09.2020
Jewelry Consultant
Shane Co.
10.2017 - 09.2019
Bridal Consultant
Bed Bath & Beyond
05.2014 - 10.2017
Communications
Kennesaw State University