Roxanne Morales
West Covina,CA
Summary
Flexible and proficient in both customer service and child care matters. History of keeping work areas clean and working well with others to ensure a safe and positive work environment and experience.
Overview
10
10
years of professional experience
Work History
Babysitter
Self-Employed
01.2018 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Monitored children's play activities to verify safety.
Cashier
El Pollo Loco
08.2016 - 08.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business
- Operated cash register for cash and credit card transactions
- Worked flexible schedule and extra shifts to meet business needs.
Community Liaison Internship
Public Matters
01.2014 - 06.2014
- Promoted healthy alternatives to local markets
- Assisted in creating posters and creative signage for stores in the local community
- Communicated with community members to assess concerns or current issues and identify corrective measures.
- Distributed community newsletters to convey important news and events to local families
- Developed long-lasting partnerships with team and peers with active engagement, exemplary communication and consistent issue resolution.
Education
High School Diploma -
E. Los Angeles Renaiss Acad At Esteban E. Torres High School
Los Angeles, CA06.2014
Skills
- Fluent in English and Spanish
- Complex Problem-Solving
- Customer Assistance
- POS Systems Operations
- Feedback Acceptance
- Adaptable and Flexible
- Time Management Skills
- Conflict Resolution
Timeline
Babysitter
Self-Employed
01.2018 - Current
Cashier
El Pollo Loco
08.2016 - 08.2017
Community Liaison Internship
Public Matters
01.2014 - 06.2014
High School Diploma -
E. Los Angeles Renaiss Acad At Esteban E. Torres High School
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