Roxanne Richey
Dallas,TX
Summary
Experienced retail leader with a background in public relations, social media marketing, and brand communication. Known for team leadership, customer engagement, and executing brand initiatives that support sales growth and consistent store performance.
Overview
6
6
years of professional experience
Work History
Point of Sale Supervisor
KITH
Dallas, TX
07.2025 - Current
- Trained and supported a team of seven employees, communicating procedures and customer experience standards to enhance daily operations.
- Partner with store leadership to execute operational initiatives and support business objectives in a fast-paced environment.
- Resolved complex customer and transaction issues through clear communication and sound judgment, ensuring positive customer experiences.
- Maintain accuracy across cash handling, reconciliation, and point-of-sale operations while managing competing priorities.
- Adapted communication style to various team members and situations, fostering consistency and collaboration.
Store Manager
GANNI
Dallas, TX
09.2022 - 10.2023
- Led opening of new retail location, coordinating hiring, training, visual merchandising, and brand execution to establish strong market presence.
- Managed and mentored a team of five client advisors while consistently exceeding sales goals by more than 15%.
- Communicated brand standards and business priorities across the team to ensure consistent execution.
- Developed and executed marketing initiatives, including community charity events and brand mixers, to enhance local brand engagement and awareness.
- Collaborated with leadership and stakeholders to execute events and initiatives that aligned with brand objectives and strengthened community ties.
Store Manager
Anna Be Bridal Boutique
Dallas, TX
11.2020 - 09.2023
- Supported a new store opening through recruiting, onboarding, employee training, and internal communications.
- Coordinated vendor relationships and daily operations to ensure timely deliveries and maintain business continuity.
- Created personalized client communications to strengthen relationships, generate referrals, and drive business growth.
- Developed and managed social media content to enhance audience engagement and increase in-store appointments.
Education
Bachelor of Arts - Public Relations And Advertising
The University of Texas At Arlington
Arlington, TX05-2027
Skills
- Social media marketing
- Brand communication
- Campaign planning
- Content creation
- Media relations
- Public relations
Timeline
Point of Sale Supervisor
KITH
07.2025 - Current
Store Manager
GANNI
09.2022 - 10.2023
Store Manager
Anna Be Bridal Boutique
11.2020 - 09.2023
Bachelor of Arts - Public Relations And Advertising
The University of Texas At Arlington