Roxanne Tyrell
Jefferson City,MO
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
10
10
years of professional experience
Work History
Caregiver
Camelot Society
Mountlake Terrace, WA
01.2023 - 06.2024
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Scheduled daily and weekly care hours for client caseload.
- Assisted with daily living activities, running errands, and household chores.
- Transported clients to and from medical appointments with safety and efficiency.
- Completed regular check-ins and progress report for each client.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Caregiver
Alpha Supported Living Services
Bothell, WA
05.2023 - 08.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Completed regular check-ins and progress report for each client.
Caregiver
Valleylife
Phoenix, AZ
05.2020 - 12.2022
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Cleaned house, managed laundry.
Customer Service Representative
Asurion
01.2020 - 04.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Recommended products to customers, thoroughly explaining details.
Picker
Amazon
10.2019 - 12.2019
- Pulled orders quickly to maintain demanding productivity goals.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Removed items from shelves or storage bins and scanned tags.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Customer Service Representative
Empereon-Constar
04.2019 - 10.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Customer Service Representative
The Results Companies, LLC
08.2017 - 04.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Caregiver
Ocean Senior Care
01.2017 - 08.2017
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Caregiver
Family Elder Care
09.2016 - 12.2016
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Caregiver
Advantage Adult Health Care
09.2014 - 10.2016
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Education
High School Diploma -
St Jago High
Kingston, Jamaica06.2012
Skills
- Companionship and Emotional Support
- Dependable and Responsible
- Incident Reporting
- Needs Assessment
- Incapacitation Care
- Mobility Assistance
- Client Records Management
- PPE Usage
- Verbal and Written Communication
- Bedside Care
- Client Education
- Service Documentation
- HIPAA Compliance
- First Aid Certification
- Patient and Caregiver Education
- Ability to Lift Clients
- Respectful and Compassionate
- Personal Service
- ADLs Assistance
- Household Chores
- Medication Administration
- Client Documentation
- Medication and Appointment Reminders
- Hoyer Lifting Equipment
- Progress Documentation
- Housekeeping
Timeline
Caregiver
Alpha Supported Living Services
05.2023 - 08.2023
Caregiver
Camelot Society
01.2023 - 06.2024
Caregiver
Valleylife
05.2020 - 12.2022
Customer Service Representative
Asurion
01.2020 - 04.2020
Picker
Amazon
10.2019 - 12.2019
Customer Service Representative
Empereon-Constar
04.2019 - 10.2019
Customer Service Representative
The Results Companies, LLC
08.2017 - 04.2019
Caregiver
Ocean Senior Care
01.2017 - 08.2017
Caregiver
Family Elder Care
09.2016 - 12.2016
Caregiver
Advantage Adult Health Care
09.2014 - 10.2016
High School Diploma -
St Jago High