Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Roxanne Vinson

Minneola,FL

Summary

Dynamic and highly reliable professional with over 10 years of food and beverage experience at Walt Disney World Resort. Proven ability to enhance guest satisfaction through strong multitasking and teamwork. Known for positive attitude and attention to detail, consistently resolving issues, and ensuring smooth operations in high-demand environments.

Overview

16
16
years of professional experience

Work History

Server Assistant

Walt Disney World Resort
08.2022 - Current
  • Assisted servers in ensuring positive guest experiences.
  • Cleared and readied tables promptly throughout meal service.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Handled guest interactions by welcoming them and processing drink requests when needed.

Coordinator

Walt Disney World Resort
03.2017 - 08.2022
  • Oversaw employees, delegated tasks, and ensured the efficiency of the operation.
  • Worked closely with managers and coordinators to implement best industry practices.
  • Utilize guest service and table touching techniques to ensure satisfaction of over 1,000 guests per day.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Deli Clerk

Publix
03.2012 - 07.2014
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Managed phone, in-store, deli, sub, and hot food orders simultaneously during peak periods.
  • Handled extensive holiday traffic demand efficiently.

Crew Member

McDonald's
06.2009 - 03.2012
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Handled challenging customer interactions with professionalism.

Education

Associate - General Studies

Lake Sumter College
Clermont, FL

Skills

  • Teamwork and collaboration
  • Attention to detail
  • Positive and friendly attitude
  • Willing to learn
  • Over 10 years of food and beverage experience
  • Strong multitasking
  • Highly reliable
  • Outgoing personality

Accomplishments

Awarded the quarterly award which is given to cast members who go above and beyond

Timeline

Server Assistant

Walt Disney World Resort
08.2022 - Current

Coordinator

Walt Disney World Resort
03.2017 - 08.2022

Deli Clerk

Publix
03.2012 - 07.2014

Crew Member

McDonald's
06.2009 - 03.2012

Associate - General Studies

Lake Sumter College

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Roxanne Vinson