Roxanne Williams
Zolfo Springs,FL
Summary
Highly motivated and committed Administrative Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment.
Overview
10
10
years of professional experience
Work History
Parts Manager
Smith’s Equipment
02.2024 - Current
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency within the department by automating routine processes using specialized software tools.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Analyzed data to prepare reports and identify process improvements.
Inventory Associate
Rapid Systems
02.2020 - 12.2023
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
- Placed orders for new supplies based on established needs and special circumstances.
- Maintained inventory count, tracked usage and documented variances.
- Managed inventory storage in clean and organized fashion.
- Performed data entry into QuickBooks and completed proper paperwork.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
Medical Assistant
American Institute of Dermatology
09.2019 - 02.2020
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Prepared and administered medications to alleviate patient symptoms
- Photographed images of organs shown on display module
- Welcomed patients and inquired about wellbeing since last treatment
- Submitted prescriptions to pharmacy via phone, fax or web
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
Administrative Assistant
Florida Beef Inc
11.2018 - 11.2019
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
- Drafted professional business memos, letters and marketing copy to support business objectives and growth
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers
- Coached new employees on administrative procedures, company policies and performance standards
- Maintained staff directory and company policy handbook for human resources department
- Maintained complex digital filing system for financial information
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
Administrative Assistant
Long’s Air Conditioning
05.2014 - 11.2018
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
- Executed record filing system to improve document organization and management
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Kept detailed track of all available field personnel and all in-progress and completed calls
- Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors
Education
Certificate - Skin Care
Florida Career College
Riverview, FLSkills
- Efficient and reliable team player
- Account management
- Trustworthy companion
- Accounting familiarity
- Advanced clerical knowledge
- Multi-line telephone systems
- Customer service-oriented
- Purchase orders organization
- Microsoft Word expertise
- Accounts payable and receivable
- Help Desk Tickets
- Excel Spreadsheets
- QuickBooks Expertise
Timeline
Parts Manager
Smith’s Equipment
02.2024 - Current
Inventory Associate
Rapid Systems
02.2020 - 12.2023
Medical Assistant
American Institute of Dermatology
09.2019 - 02.2020
Administrative Assistant
Florida Beef Inc
11.2018 - 11.2019
Administrative Assistant
Long’s Air Conditioning
05.2014 - 11.2018
Certificate - Skin Care
Florida Career College