Roxy Narvaez
New Orleans,LA
Summary
Experienced Translator and Community Leader fluent in both English and Spanish, adept at seamlessly converting written and verbal communications while fostering cross-cultural understanding. Skilled in editing and proofreading to ensure linguistic accuracy. Dedicated to amplifying diversity needs within the community through proactive leadership and innovative solutions. Ten+ years of management experience with a strategic mindset in driving training and development initiatives, managing projects, and evaluating performance to drive organizational success.
Overview
10
10
years of professional experience
Work History
Assistant General Manager and Beverage Manager
Compere Lapin
New Orleans, LA
12.2023 - 06.2024
- Managed a team of up to 40 employees
- Presided over dining service of up to 200 dining guests daily
- Developed Food & Beverage training and service standards, focused on wine knowledge
- Tracked Profit and Loss and Budget costs to maintain overall targets over a yearly goal
- Managed a beverage inventory of liquor, wine and beer of up to $500,000 value
- Oversaw and executed large scale private events.
Assistant General Manager and Beverage Manager
The Chloe
New Orleans, LA
04.2023 - 12.2023
- Supervised and led a team of up to 60 employees
- Oversaw daily dining service for up to 300 guests
- Created and implemented Food & Beverage training programs and service standards, with a strong emphasis on wine expertise
- Monitored Profit and Loss (P&L) and budgetary expenditures to ensure alignment with annual financial targets
- Managed a beverage inventory valued at up to $700,000, including liquor, wine, and beer
- Orchestrated and coordinated large-scale private events.
General Manager/Wine Buyer
Second Vine Wine
New Orleans, LA
02.2022 - 04.2023
Server
Marjie's Grill
New Orleans, LA
12.2020 - 02.2022
Legal Assistant and Translator
SMW Legal
New Orleans, LA
04.2020 - 08.2021
- Conducted legal research and gather relevant information for cases
- Assisted in drafting legal documents such as pleadings, contracts, and briefs
- Organized and maintained legal files and documents
- Scheduled appointments, hearings, and meetings for attorneys
- Communicated with clients, witnesses, and court personnel
- Prepared and filed legal documents with courts and government agencies
- Handled billing and invoicing tasks
- Provided administrative support to lawyers and legal executives.
Service Captain/Sommelier in Israeli Fine Dining Steakhouse
Doris Metropolitan
New Orleans, LA
10.2019 - 01.2020
- Executed & oversaw fine dining service in a high volume environment
- Completed nightly financial documentation and reports
- Trained service staff on food, beverage and service standards
- Created memorable experiences for guests through personalized service.
Service Manager/Sommelier in High Volume Dining/Nightlife
Catch Restaurants
Los Angeles, CA
08.2018 - 10.2019
- Managed a Front of House staff of 120 at 2 locations of Catch restaurants in NYC & LA and The General
- Presided over dining service of up to 1000 dining guests daily
- Developed Food & Beverage training and service standards, focused on wine knowledge
- Worked with beverage manager to oversee beverage inventory of up to $500,000 value and fine wine sales
- Managed large scale private events.
Sommelier/Lead Server in New England Steakhouse
The Cardboard Box
Martha's Vineyard, MA
04.2018 - 08.2018
- Wine buyer for 90 seat restaurant, focusing on New England steakhouse fare
- Installed inventory management systems, auditing $40,000+ in beverage inventory
- Trained staff of 25 employees in food, beverage, and service standards
- Created blind tasting group for continuing staff training
- Curated food and wine pairings for daily changing menu.
Sommelier/Head Server in Tasting Menu Dining Concept
Down Island
Martha's Vineyard, MA
04.2016 - 10.2017
- Weekly curation of all wine pairings based on locally-focused menus
- Managed and selected wines for a list of 50 wines, changing based on menu and seasonality
- Trained and oversaw approximately 10 staff members in service culture, fine dining steps of service, and beverage knowledge.
General Manager in Fast Casual Italian Concept
Parm
New York, NY
12.2014 - 04.2015
- Managed a staff of 30 individuals
- Average daily sales of $20,000 in 25 seat dining space & catering
- Performed all financial and administrative operations
- Developed Food & Beverage training and service standards.
Education
Some College (No Degree) - Sociology
Marymount Manhattan College
New York, NYSkills
- Fluent in Written and Spoken Spanish
- Live interpretations
- Research and analysis
- Editing skills
- Document Translation
- Interpretation skills
- Legal Document Preparation
- Client Services
- Verbal and written communication
- Proficient in Microsoft/Google/Adobe Creating Platforms
- Point of Sale Creation and Maintenance - Breadcrumb, Toast, Micros
Additional Experience and Projects
- Harvest Intern - La Garagista; Barnard, Vermont - Seasons 2022 & 2023
- Wine Educator - Turning Tables NOLA
Timeline
Assistant General Manager and Beverage Manager
Compere Lapin
12.2023 - 06.2024
Assistant General Manager and Beverage Manager
The Chloe
04.2023 - 12.2023
General Manager/Wine Buyer
Second Vine Wine
02.2022 - 04.2023
Server
Marjie's Grill
12.2020 - 02.2022
Legal Assistant and Translator
SMW Legal
04.2020 - 08.2021
Service Captain/Sommelier in Israeli Fine Dining Steakhouse
Doris Metropolitan
10.2019 - 01.2020
Service Manager/Sommelier in High Volume Dining/Nightlife
Catch Restaurants
08.2018 - 10.2019
Sommelier/Lead Server in New England Steakhouse
The Cardboard Box
04.2018 - 08.2018
Sommelier/Head Server in Tasting Menu Dining Concept
Down Island
04.2016 - 10.2017
General Manager in Fast Casual Italian Concept
Parm
12.2014 - 04.2015
Some College (No Degree) - Sociology
Marymount Manhattan College
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