Roy Cordova Lopez
McHenry,IL
Summary
Proven to excel in high-pressure environments, I significantly enhanced dining experiences at Denny's Restaurant by ensuring swift, accurate service and maintaining impeccable cleanliness. My adeptness in multitasking and resourcefulness, coupled with a relentless positive attitude, consistently met and exceeded customer service expectations, contributing to a noticeable increase in table turnover rates.
Overview
1
1
year of professional experience
Work History
Busser
Dennys Restaurant
Gurnee, Illinois
05.2022 - 11.2022
- Supported serving staff in delivering accurate and well-presented food orders.
- Refilled condiments and other supplies at tables and in service areas as necessary.
- Notified manager of issues with equipment or breakage.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Assisted in the preparation of large parties and special events to ensure smooth service.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Filled and served various beverages for customers.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Stocked customer service stations with paper products or beverage preparation items.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Swept and mopped floors in dining areas to maintain cleanliness and safety standards.
Education
High School Diploma -
McHenry Community High School
McHenry, IL05-2024
Skills
- Station restocking
- Resourcefulness
- Equipment operation
- Quality assurance
- Multitasking and organization
- Safety awareness
- Positive attitude
- Working under pressure
- Time management
- Cleanliness maintenance
- Shift flexibility
Languages
English
Professional
Spanish
Limited
References
References available upon request.
Timeline
Busser
Dennys Restaurant
05.2022 - 11.2022
High School Diploma -
McHenry Community High School
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