Open To Work
ROY COUCH
Oakland,CA
Work Preference
Summary
Results-driven Customer Service and Sales Professional experienced in leading teams and enhancing operational efficiency. Delivered exceptional client satisfaction and fostered positive customer relationships through strong work ethic, adaptability, and interpersonal skills. Maintained focus on providing every customer with a positive and memorable experience.
Overview
22
22
years of professional experience
Work History
Store Manager
TruConnect
Oakland, CA
01.2015 - 03.2019
- Managed inventory stock levels and sales transactions.
- Processed cash transactions and maintained accurate inventory purchase records.
- Guided customers in product selection and facilitated sales.
- Open, clean and close store.
Customer Service/Sales Associate
Peachtree Nisan
Atlanta, Georgia
09.2001 - 07.2006
- Guided customers in making informed purchase decisions for new or previously owned automotive vehicles.
- Assisted customers with product selection and provided detailed vehicle information.
- Facilitated vehicle test drives to enhance customer experience and engagement.
- Assisted customers with sales inquiries.
- Managed inventory levels and ensured proper display of vehicles on the lot.
Maintenance Supervisor
Brandon Hills Condominium
Atlanta, Georgia
06.1997 - 04.2001
- Supervised employees in property management for 250 condominiums.
- Repaired and painted condominiums to uphold property standards.
- Coordinated repairs and upkeep of plumbing, electrical, and HVAC systems.
- Repaired and painted condominiums to maintain property standards.
- Managed maintenance staff schedules and delegated tasks to ensure efficient operations.
Education
Three Years Of College - Business Administration
Texas Southern University
Houston, TXSkills
- Customer service
- Sales
- Inventory Management
- Visual Merchandising
- Sales forecasting
Timeline
Store Manager
TruConnect
01.2015 - 03.2019
Customer Service/Sales Associate
Peachtree Nisan
09.2001 - 07.2006
Maintenance Supervisor
Brandon Hills Condominium
06.1997 - 04.2001
Three Years Of College - Business Administration
Texas Southern University