Roy Creed
Bethlehem,PA
Summary
Reliable professional with background in automotive maintenance, highly productive and efficient in task completion. Skilled in tire installation, repair, and balancing along with wheel alignment techniques. Excel at time management, problem-solving, and customer service to ensure smooth workflow and client satisfaction.
Overview
10
10
years of professional experience
Work History
Alignment Technician
Mavis Discount Tires
Bethlehem, PA
05.2024 - 03.2025
- Followed safety protocols at all times while performing tasks on the shop floor.
- Diagnosed mechanical issues, identified root causes, and developed solutions.
- Ensured proper alignment of various machine parts using precision measuring tools.
- Documented test results and generated reports for management review.
- Maintained accurate records of all completed jobs for future reference.
- Cleaned fuel injection systems with special detergents or solvents to remove deposits from fuel injectors or intake valves.
- Tested vehicle performance to ensure proper functioning of brakes, lights and steering mechanisms.
- Maintained records of all work completed including descriptions of parts used and labor times.
- Inspected vehicles for necessary repairs or preventive maintenance needs.
Automotive Technician
Walmart
Bethlehem, PA
03.2022 - 05.2024
- Operated a variety of shop equipment safely and efficiently.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Maintained a clean working environment at all times.
- Ensured that all tools were properly stored after use in order to maintain a clean working environment.
- Reported any mechanical issues found during inspection to the supervisor immediately.
- Disposed of used oil containers in accordance with local regulations.
- Performed oil changes and lubrication services on a variety of vehicles.
- Maintained records of all work performed according to company guidelines.
Sales Manager
The Vaping Oasis
Bethlehem/Easton/Whitehall, PA
06.2018 - 08.2021
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Collaborated with marketing team to create promotional materials for target customers.
- Maintained accurate records of all transactions between customers and company representatives.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Identified and developed new markets for products or services.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Executed strategic sales plans to expand customer base and revenue.
Sales Associate
Walmart
Bethlehem, PA
03.2015 - 01.2018
- Processed credit card transactions quickly and securely.
- Conducted inventories on a regular basis to track stock levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Attended weekly team meetings to review performance goals and objectives.
- Assisted customers with product selection, sizing and styling.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
High School Diploma -
Bethlehem Area Vocational School
Bethlehem, PA05-2015
Skills
- Problem solving
- Customer service
- Team collaboration
- Continuous learning attitude
- Organization and planning
- Tire installation
- Alignments experience
- Maintenance management
Affiliations
- Technology enthusiast
- Interest in computer software and coding as well as pc building
Timeline
Alignment Technician
Mavis Discount Tires
05.2024 - 03.2025
Automotive Technician
Walmart
03.2022 - 05.2024
Sales Manager
The Vaping Oasis
06.2018 - 08.2021
Sales Associate
Walmart
03.2015 - 01.2018
High School Diploma -
Bethlehem Area Vocational School
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