Roy E. Espinosa
Chambersburg,PA
Summary
Dedicated and organized operations manager with several years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.
Overview
19
19
years of professional experience
1
1
year of post-secondary education
Work History
Operations Manager
1 Click Logistics
Hagerstown, MD
07.2023 - Current
- Managing and overseeing all aspects of logistics operations, including transportation, warehousing, inventory management and order fulfillment.
- Developed and implemented strategies to optimize supply chain, improve operational efficiency and reduce costs.
- Monitored and analyzed key performance indicators (KPIs). Identified areas of improvement and implemented corrective actions.
- Developed and implemented standard operating procedures (SOPs)
- Constantly recognized by our customers and our company for the great service we provide here in Hagerstown.
- Zero accidents in almost 3 years.
Operations Manager
Infinity Global, Inc
01.2022 - 07.2023
- Managed the startups of 2 distribution centers (Dayton, OH and Sacramento, CA).
- Set the culture and expectations for both distribution centers.
- Responsible in setting up all departments.
- Trained all team members.
- Communicated, applied and enforced company policies (i.e. operational, safety, administrative, etc.). Minimized ‘Days Lost’.
- Oversaw all operations from both DC’s
- Once my assignment was completed. I signed with our partner 1 Click Logistics.
Pick/Pack Manager
DDS/Bunzl Retail Services, Inc
Chambersburg, PA
06.2010 - 10.2020
- Lead team members in the timely and accurate assembly of customer orders, in preparation for shipment.
- Directed daily activities which ensured a safe working environment for all employees.
- Organized, focused on, and improved productivity levels in a manner that stressed effectiveness by improving processes and overall efficiencies of department team members
- Due to the pandemic, the company decided to close our warehouse in September 2020. Once warehouse closed, I was chosen to support the company in Canada until 10/30/2020.
- IT background. I was asked to travel to Michigan, Nevada, Texas, South Carolina and Toronto Canada multiple times to help coordinate and implement a new WMS.
- Corporate Trainer. Trained employees in all departments (pick/pack, shipping and receiving), both in English and Spanish in multiple locations.
- 1 of 4 people company-wide chosen to travel to Florida (multiple times) to coordinate a Pilot program for the company.
Sales Manager
Espinoza’s Tortilleria Inc.
Lake Hamilton, FL
01.2007 - 05.2010
- Responsible for meeting and exceeding assigned annual sales and margin goals.
- Continued development of key customers and target accounts with ongoing growth to ensure meeting or exceeding established expectations.
- Communicated and coordinated with internal staff (Purchasing, Customer Service, Warehousing, Accounting and Sales staff) to maximize customer satisfaction.
- Drove results through a strong customer service mentality and continued building current customer relationships.
- Developed and deployed sales and customer-specific sales strategies.
- Family food processing company
- Managed over 130 customers along the state of Florida.
- Improved sales week over week.
- Safety Focused. Accident free for the three years I was in charge.
Education
Certification Of Completion - Freight Broker/Agent
Vegas PBS
01.2025 - 08.2025
High School Diploma -
Chambersburg Area Senior High School
ChambersburgSkills
- WMS (DC Manager, HighJump, ICOMWMS)
- Vocollect system
- WMS Janus/AS400
- Manhattan/Scale
- Microsoft WORD
- Microsoft EXCEL
- Mentor
- Trainer
- People skills
- Training skills
- CDL class A driver
- Forklift operation
- Logistics
- Warehousing
- Multitasking
- Problem solving
- Continuous improvement
- Identifying priorities
- Team player
- Get It Done mentality
- Love challenges
- Ultra-competitive
https://www.linkedin.com/in/roy-espinosa-31621521b
References
- Scott Wilson, General Manager, (937) 903-8222
- JP Guse, General Manager, (570) 904-3501
- Steve Masica, GM and Continuous Improvement Manager, (616) 206-2955
Timeline
Certification Of Completion - Freight Broker/Agent
Vegas PBS
01.2025 - 08.2025
Operations Manager
1 Click Logistics
07.2023 - Current
Operations Manager
Infinity Global, Inc
01.2022 - 07.2023
Pick/Pack Manager
DDS/Bunzl Retail Services, Inc
06.2010 - 10.2020
Sales Manager
Espinoza’s Tortilleria Inc.
01.2007 - 05.2010
High School Diploma -
Chambersburg Area Senior High School