Roy Espericueta
Bonney Lake,WA
Summary
Store Manager with 20+ years of experience driving sales, leading teams, and improving store operations through strong inventory control, merchandising strategy, and customer service.
Overview
27
27
years of professional experience
Work History
Store Manager
Dicks Sporting Goods
Puyallup, Washington
04.2021 - 08.2026
- Led team of 50-75 employees in mall location with two entrances and $20 million sales volume.
- Served as district trainer for front-end operations, including credit card sign-ups and extended warranty add-ons.
- Drove sales through targeted promotions and strong customer interactions to strengthen customer engagement.
- Supported sales training initiatives that improved team performance and raised customer service standards.
- Trained team members on customer interaction techniques and service standards.
- Managed daily store operations while following company policies and procedures.
- Maintained sales floor displays, product placement, and brand presentation.
- Led regular team meetings to improve communication and support collaboration.
- Monitored loss prevention practices and followed asset protection procedures.
- Supported hiring, onboarding, and training for Dick's Sporting Goods team members.
- Partnered with district leadership and cross-functional departments on store initiatives.
Store Manager
HomeGoods
Covington, Washington
07.2016 - 04.2021
- Directed team of up to 50 employees in combo store attached to Marshalls with sales volume of $10 million.
- Led and managed opening of three new locations in Woodinville, WA, Covington, WA and Tukwila, WA.
- Selected for TJX company union strike team assignment and completed training duties.
- Gave training and operational support to out-of-state stores on stockroom standards and freight flow.
- Motivated team to meet sales goals through training and performance feedback.
- Built positive work environment by recognizing team contributions and encouraging collaboration.
- Set up efficient stock organization systems to improve retrieval and reduce loss.
- Trained staff on best practices for customer engagement and satisfaction improvement.
- Led regular team meetings to support open dialogue and share important updates.
Store Manager
Sports Authority
Tukwila, Washington
11.1999 - 06.2016
- Delivered strong store performance across four locations: Beaverton, Oregon, with $5.5 million in volume; Clackamas, Oregon, with $6.7 million in volume; Reno, Nevada, with $12 million in volume; and Tukwila, WA, with $6.5 million in volume.
- Achieved consistent A-grade results while supporting visiting executives during visual visit events.
- Managed sales floor merchandising, product placement, and brand presentation.
- Coached team members on customer experience, selling behaviors, and service expectations.
- Oversaw inventory control, stockroom organization, and shipment processing.
- Directed scheduling, task assignments, and shift coverage for store associates.
- Monitored loss prevention practices and enforced asset protection procedures.
Education
High School Diploma -
Astoria High School
Astoria, OR06-1995
Skills
- Inventory control and operations
- POS system management
- Sales forecasting techniques
- Visual merchandising execution
- Training and scheduling staff
- Leadership and team dynamics
- Decision making and problem resolution
- Conflict management skills
- Communication proficiency
- Continuous process improvement
- Problem solving
- Decision making
- Performance metrics evaluation
- Process improvements
- Team motivation
Timeline
Store Manager
Dicks Sporting Goods
04.2021 - 08.2026
Store Manager
HomeGoods
07.2016 - 04.2021
Store Manager
Sports Authority
11.1999 - 06.2016
High School Diploma -
Astoria High School