Roy Flenoy Jr

• Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
• Supervised Number employees and scheduled shifts.
• Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
• Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.

Fostered a positive work environment that led to high employee morale and retention rates, while consistently meeting performance expectations

Completing notes set by upper management and turning over a clean safe store for our customers.

• Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
• Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
• Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.

• Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
• Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
• Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.

• Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
• Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
• Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
• Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.

• Drove bus to safely transport passengers over scheduled routes and authorized stops.
• Reported vehicle traffic violations, vehicle damage, and accidents to management to comply with legal and insurance obligations.
• Advised passengers of appropriate behavior to reinforce posted rules and maintain passenger safety.

• Reduced response times for emergency calls by utilizing the unique mobility advantages of a bicycle patrol officer.
• Increased area familiarity by regularly patrolling assigned zones, aiding in faster responses to calls for service.
• Maintained proficiency in defensive tactics, first aid, and crisis intervention through regular training exercises.