ROY HOLCOMB
Moila Country Club
Kansas City,MO
1
Certification
9
years of professional experience
Ambitious sales professional targeting Medical Device Sales, with a solid foundation in Exercise Science and ongoing Doctor of Chiropractic studies. Experienced in customer service and relationship building within fast-paced environments. Combines knowledge of healthcare and human movement with strong interpersonal skills to foster client relationships and drive sales success.
Work History
Pro Shop Employee
2 Years 8 Months- Delivered professional, personable customer service, enhancing member and guest satisfaction.
- Assist customers with products, questions, purchases, and daily pro shop needs.
- Assisted customers with product inquiries and purchases, ensuring a seamless shopping experience.
- Process cash and credit transactions accurately and responsibly.
- Maintained a professional presence, effectively representing club values and services.
- Work collaboratively in a fast-paced, customer-facing environment.
Customer Service Representative
2 Years- Provided attentive customer service in fast-paced retail setting, enhancing overall shopping experience.
- Delivered customer-focused service in a busy retail environment.
- Assisted customers with product-related questions and purchasing needs.
- Guided customers in product selection and purchasing decisions, ensuring satisfaction and loyalty.
- Maintained professionalism, accuracy, and composure during high-volume periods.
- Worked with team members to streamline daily store operations, contributing to a cohesive work environment.
- Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
Education
Doctor of Chiropractic - Doctor of Chiropractic Student
Master's Degree - Educational Leadership
Bachelor’s Degree - Exercise Science
Associate Degree
Skills
Retail Product Knowledge
Customer-Focused Selling
Customer engagement
Sports Equipment Knowledge
Communication
Teamwork & Collaboration
High-Pressure Performance
Time Management
Adaptability
Accountability
Goal-oriented mindset
Professional Presentation
Leadership
Customer engagement strategies
Medical Device Sales Interest
Certification
CPR Certified
Interests
Collegiate baseball: Earned my degrees while competing in college baseball which developed discipline
time management
teamwork
competition and ability to perform under pressure.
Timeline
Pro Shop Employee
Moila Country Club
01.2024 - CurrentRead More
Customer Service Representative
Dick’s Sporting Goods
01.2018 - 01.2020Read More
State Fair Community College
Associate Degree
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University of Southern Indiana
Bachelor’s Degree from Exercise Science
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Pittsburg State University
Master's Degree from Educational Leadership
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Cleveland University-Kansas City
Doctor of Chiropractic from Doctor of Chiropractic Student
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