Kaylee Zingsheim
West Bend,WI
Summary
Experienced customer service and retail professional with strengths in POS operation, cash handling, and phone etiquette. Known for reliable support, organized store operations, and positive guest interactions.
Overview
6
6
years of professional experience
Work History
Pro Shop Employee
West Bend Country Club
West Bend, Wisconsin
04.2021 - Current
- Answered member inquiries regarding tee times, apparel, and golf equipment to enhance customer satisfaction.
- Processed merchandise sales and managed cash register transactions to ensure accurate financial reporting.
- Managed phone calls, messages, and reservation requests for club guests.
- Collaborated with staff to create effective merchandising strategies that improved product visibility.
- Assisted with training new employees on company policies and procedures.
Back of House Worker
Daily Dose Juice Bar
Slinger, Wisconsin
11.2024 - 06.2026
- Collaborated with kitchen staff to facilitate efficient daily operations and enhance workflow.
- Restocked ingredients and supplies to support back-of-house prep and service readiness.
- Prepared produce by washing, peeling, and cutting items for menu use.
- Sanitized workstations and equipment to ensure a clean and safe kitchen environment.
Education
Associate of Applied Science - Small Business Entrepreneurship
Moraine Park Technical College
West Bend, WI10-2026
Skills
- Customer service and support
- Retail sales expertise
- POS system operation
- Cash handling
- Visual merchandising
- Merchandising strategies
- Phone etiquette
- Time management
- Reliability
Accomplishments
- West Bend Country Club Employee of the Month-June
Timeline
Back of House Worker
Daily Dose Juice Bar
11.2024 - 06.2026
Pro Shop Employee
West Bend Country Club
04.2021 - Current
Associate of Applied Science - Small Business Entrepreneurship
Moraine Park Technical College