ROY D. HUNT JR
Care Coach
Mandeville,La
Summary
Over 10 years’ work experience in the Mental Health workforce. Proficient in organizing, planning and coordinating multiple tasks, and resolving problems. Self-directed, creative professional, skilled strategic thinker and decision making ability to build trust and respect while bringing together a diverse group of individuals motivated to accomplish optimum results. Computer literate, with proficiency in Excel, Word, Power Point, Outlook, and Quick Book. Possess strong communication skills; verbally and written.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Care Coach 1
Humana
Mandeville, LA
06.2021 - Current
- Assesses and evaluates member’s needs and requirements in order to establish member specific care plan
- Established socialization in community and coping with their mental and physical disabilities
- Ensures members are receiving services in least restrictive setting in order to achieve and/or maintain optimal well-being
- Coordinating services, and monitoring and evaluating care management plan to perform member’s personal goals.
- Performed friendly and efficient service to customers, handled challenging situations with ease
- Participated in team-building activities to enhance working relationships
- Handled 50 calls per day to address customer inquiries and concerns
- Used critical thinking to break down problems, evaluate solutions and make decisions
Mental Health Specialist
Therapeutic Partners
Covington, LA
01.2018 - 06.2021
- Empower, develop, encourage growth and enhance over 500 client’s life
- Educate and support clients, while strive to achieve their personal goals
- Performed basic living skills, medication management and finances
- Increased socialization in community and coping with their mental and physical disabilities
- Established connection with client community by linking them to supports and advocating on their behalf
- Monitor, evaluate and record progress.
Vocational Specialist
ACT Northshore Team
Hunt, Covington, LA
08.2018 - 11.2019
- Managed over 100 vocational assessments with clients to analyze suitability for employment
- Guide clients toward successful career and help them understand and overcome challenges
- Find appropriate training programs for patients to help them develop new job skills and qualifications
- Create job plans for clients to encourage then to achieve their employment goals
- Evaluate client qualifications, strengths and weaknesses to determine most suitable types of employment.
Human Resource Assistant
U.S. Army Reserves, Theater Sustainment Command
New Orleans, LA
04.2011 - 04.2019
- Manage incoming and outgoing correspondence; assure accuracy and completeness of documents
- Interpret and apply human resources policies, procedures, laws, standards, and regulations
- Review and process personnel actions for 40,000 regional reservists
- Plan, coordinate, and instruct human resource and administrative courses.
Claims Manager
Trinity Counseling Center
Mandeville, LA
11.2008 - 12.2018
- Manage financial office with over $1.5 M in annual revenue
- Established and revise strategies and programs to evaluate accounts, bringing to current status, eliminating or resolving difficult accounts
- Performed detailed financial reports on monthly accounts; submit to state and federal agencies and Certified Public Accountant (CPA).
Education
Master - Business Administration
University of Phoenix
04.2010
BS - Business Management
University of Phoenix
08.2006
Skills
- Instructor Selection
- Program Monitoring and Tracking
- Budget Administration
- Management Consultation
- Virtual Learning Management
- Workflow Assessments
- Creative Solution Development
- Client Interactions
- Written Documentation
- Individual and Team Goals
- Scheduling and Coordinating
- Role Playing
- Developmental care
- Patient care documentation
Certification
- Licensed Insurance Agent - 2010 - Present
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I believe you have to be willing to be misunderstood if you're going to innovate.
Jeff Bezos
Timeline
Care Coach 1
Humana
06.2021 - Current
Vocational Specialist
ACT Northshore Team
08.2018 - 11.2019
Mental Health Specialist
Therapeutic Partners
01.2018 - 06.2021
Human Resource Assistant
U.S. Army Reserves, Theater Sustainment Command
04.2011 - 04.2019
Claims Manager
Trinity Counseling Center
11.2008 - 12.2018
Master - Business Administration
University of Phoenix
BS - Business Management
University of Phoenix
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